Guild Wars 2

Hi there,

This is my final try to fix this, I’ve been in contact with support, and did numerous things to try and solve this. But with every update gw puts out there this issue gets worse and support doesn’t seem to know what is causing it, they just see my system is fine. So I really hope someone here can help me out.
So the problem: at any random time, my screen just goes black. Sometimes I can still hear the gw music in the background and sometimes after a few seconds the game will come back. More often however I need to close gw with taskmanager saying gw is not responding, in gw however there is no record of a crash. Sometimes my computer completely crashes and when I reboot I get the message windows recovered from a bsod. However I dont have any of these issues in other games or when using my computer normally.
So far I’ve tested my memory, ran 3DMark to try if it would black screen then(it did the test perfectly multiple times) monitored the heat output and this was all fine.
Also I have replaced my PSU, bought a new SSD, re installed Windows multiple times and re installed and updated drivers, I also tried my pc in a friend’s network to see if its due to my modem or isp.
My computer specs:
Operating System: Windows 7 Professional N 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Motherboard: P5K PRO
Processor: Intel® Core™2 Quad CPU Q6700 @ 2.66GHz (4 CPUs), ~2.7GHz
Memory: 4096MB RAM
Card name: NVIDIA GeForce GTX 660 (MSI)
Driver Version: 9.18.13.2723

So I’m not really a big whizkid but if you guys want more specs or have any tips I would be really grateful since I have now stopped playing gw because of these crashes. It has really taken the fun out of playing.

Thanks!

Hi there,

Same problem here. The support team has been very nice but so far unable to fix this problem. My computer has never had any problems with any other games. I’ve tried a clean install of Windows, multiple driver reinstalls, connecting directly to the modem and even bought a new PSU. So far nothing has helped. I’ve really had it with this error i’m even considering to stop playing gw, it’s so frustrating when you’ve been doing a long quest only to get a error once your near the end.. And it is totally random aswell, can be 5 min into the game or 3 hours without any crashes.

I really hope they can fix this cause it really takes the fun out of this great game!

Hi there,

Same problem here. The support team has been very nice but so far unable to fix this problem. My computer has never had any problems with any other games. I’ve tried a clean install of Windows, multiple driver reinstalls, connecting directly to the modem and even bought a new PSU. So far nothing has helped. I’ve really had it with this error i’m even considering to stop playing gw, it’s so frustrating when you’ve been doing a long quest only to get a error once your near the end.. And it is totally random aswell, can be 5 min into the game or 3 hours without any crashes.

I really hope they can fix this cause it really takes the fun out of this great game!

Hi there,

Same problem here. The support team has been very nice but so far unable to fix this problem. My computer has never had any problems with any other games. I’ve tried a clean install of Windows, multiple driver reinstalls, connecting directly to the modem and even bought a new PSU. So far nothing has helped. I’ve really had it with this error i’m even considering to stop playing gw, it’s so frustrating when you’ve been doing a long quest only to get a error once your near the end.. And it is totally random aswell, can be 5 min into the game or 3 hours without any crashes.

I really hope they can fix this cause it really takes the fun out of this great game!