Showing Posts For Apheidas.8613:

Info Request: Error 7

in Account & Technical Support

Posted by: Apheidas.8613

Apheidas.8613

I played a trial and that was all.

England, UK. (The dude next door to me sharing the same connection plays fine)

Any time between 2pm-2am

I’ve all ready e-mailed support and tried the whole ping plotter, hi jack this, and winsock stuff and I still can’t get on to play. I can sometimes log in but I’m automatically lagged out. Other times it’s just a straight up error 7 message.

error code 7:11:3:189:101

in Account & Technical Support

Posted by: Apheidas.8613

Apheidas.8613

Do you mean running Guild Wars 2 through steam or just running it while running Guild Wars 2?

error code 7:11:3:189:101

in Account & Technical Support

Posted by: Apheidas.8613

Apheidas.8613

This is a trace I just ran. I managed to log in but then it lagged out straight away and I couldn’t talk/spell cast/fight. Disconnected about a minute later. The time outs started as soon as my character logged in. The IP is the server I’m on. Managed to pull it up when I used the wtfast program someone suggested.

C:\Users\UserProfile>tracert 206.127.146.56

Tracing route to 206-127-146-56.plaync.com [206.127.146.56]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.29.225
2 1 ms 1 ms 1 ms 192.168.40.52
3 8 ms 8 ms 8 ms 109.239.87.225
4 14 ms 11 ms 13 ms 172.20.64.49
5 10 ms 9 ms 11 ms int-core-thm-gig-48.networkflow.com [217.20.31.1
62]
6 8 ms 10 ms 9 ms int-core-north-t-1-52.networkflow.com [217.20.31
.113]
7 14 ms 11 ms 10 ms interroute-north-p-4.networkflow.com [217.20.31.
118]
8 12 ms 9 ms 9 ms 82.147.4.9
9 9 ms 8 ms 8 ms te2-2.cr1-sov.uk.6dg.co.uk [217.10.157.137]
10 39 ms 35 ms 33 ms ge-6-17.car1.London1.Level3.net [212.113.8.137]

11 19 ms 10 ms 13 ms ae-52-52.csw2.London1.Level3.net [4.69.139.120]

12 17 ms 10 ms 8 ms ae-59-224.ebr2.London1.Level3.net [4.69.153.141]

13 22 ms 20 ms 22 ms ae-23-23.ebr2.Frankfurt1.Level3.net [4.69.148.19
4]
14 25 ms 24 ms 19 ms ae-72-72.csw2.Frankfurt1.Level3.net [4.69.140.22
]
15 18 ms 19 ms 18 ms ae-2-70.edge6.Frankfurt1.Level3.net [4.69.154.74
]
16 18 ms 18 ms 18 ms 195.16.161.58
17 18 ms 19 ms 19 ms 206-127-157-86.plaync.com [206.127.157.86]
18 19 ms 19 ms 19 ms 206-127-157-102.plaync.com [206.127.157.102]
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

error code 7:11:3:189:101

in Account & Technical Support

Posted by: Apheidas.8613

Apheidas.8613

Opened up GW2 yesterday after just getting internet, it installed whatever patch came out recently and when I tried to log in it just hung at the zone loading screen. About 20-30 seconds later I would get this error code. I managed to get it a couple of times but mostly was kicked straight after. My friend in the room next door has no problems at all running the game and can even play my account fine on his computer. I’ve tried a bunch of fixes and the only one that got me in (but lagging bad while in combat) was the wtfast.com thing. I really don’t want to pay just to play a game I’ve all ready paid for. I’m trying the reinstall of the game and then trying a skype call or something running while playing see if these do anything. Guild Wars 2 is the only game I can’t play online with this connection I have.
I’m on the european server far shiverpeaks but transfered to ring of fire in an attempt to sort this. Trying to load in any zone doesn’t work.