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Game crashing computer at random intervals

in Account & Technical Support

Posted by: Apricoth.8712

Apricoth.8712

I am having the same dang problem. I have been fine up until their patch this past week. It started when I was running around the Bazaar, namely the Cutthroat Candidate quests. It now happens in WvWvW. My system is fairly powerful and runs all other games peachy. Come to GW2 and it’s like all hell breaks lose. I am crashing within mere minutes – it has gotten worse and worse and worse. Even had a BSOD at one point.

I run my settings at high. I tried turning Anti-Aliasing off today in case that was causing any problems. After I did that, I started noticing words were beginning to disappear in the menu, the sure sign from past crashing experiencing that things were down the toilet – I tried to pre-emptively stop the game from locking up my system by clicking what I thought was “log out” but it didn’t matter. It thumbed it’s nose at me and blacked screened on me, freezing up my computer.

Here’s my system information:

Operating System: Windows 7 Home Premium 64-bit
Processor: Intel® Core™ i5-3570K CPU @ 3.40GHz (4 CPUs), ~4.2GHz
Memory: 8192MB RAM
Available OS Memory: 8140MB RAM
DirectX Version: DirectX 11
Card name: AMD Radeon HD 7900 Series
Display Memory: 4095 MB
Dedicated Memory: 3054 MB
Shared Memory: 1041 MB
Current Mode: 1920 × 1200 (32 bit) (60Hz)

I am sure I left some stuff out. There is no valid reason for any of us to have to jump through hoops just to get GW2 to work on our systems. This appears to be a programming problem that the GW2 programmers are not addressing immediately, as they should. PLEASE FIX THIS.

Add: I went through the motions suggested by the Tech folks under the thread that’s pinned under the Tech problem area of the forums for AMD users – all those things that should be selected were already selected. I have deleted the GW2 cache, however… So I might try to run the game back on high along with the anti-aliasing turned on and see what happens. I will keep you guys updated.

Add #2: Clearing the cache is just a bandaid. It worked for a bit, for an hour and then I crashed out, system freeze. Again, please fix this already.

(edited by Apricoth.8712)