Fort Aspenwood
Showing Posts For Azumisaki.5436:
Fort Aspenwood
Blocked/Suspended/Terminated -- Player Comments
in Account & Technical Support
Posted by: Azumisaki.5436
finally i got back my account, was false banned for botting, the thing i can share u guys that submit ticket and give them more information about your account/issue as u can, thats will help them alot to do on your case, after submit ticket just relax and wait for their response ( its around 3days for normal, atleast for me).
thank for reading and hope u guys can get back ur account soon.
Fort Aspenwood
Blocked/Suspended/Terminated -- Player Comments
in Account & Technical Support
Posted by: Azumisaki.5436
^u got same problem as me and alot people here, its take about 3 days for response.
btw, ~60 hours and still not get response from Anet, guess i will post in 3days and older thread tomorrow, starting to tired for this.
Fort Aspenwood
Blocked/Suspended/Terminated -- Player Comments
in Account & Technical Support
Posted by: Azumisaki.5436
Hey guys! Look! After waiting for 4 days after submitting a report for being banned for being accused of “botting”, I got a response and here is what they said:
“Hello,
Your Guild Wars 2 account has been closed for using an illegal third-party program.
I want you to know that we take great care when analyzing accounts prior to termination. NCsoft support staff is both diligent and conservative in determining which accounts are using these programs, and we only terminate an account only after we are able to prove beyond a reasonable doubt that such use has occurred."
I really resisted on posting here because I seriously thought that my problem would get resolved and I would get my account back so I can happily go back to playing guild wars 2 which I enjoyed playing very much but nope! I get this reply in which they are still accusing me that I “bot” whereas I clearly know along with others I play with, that I clearly do not. Everything I have earned and achieved in that game, I did all by myself without any “third party program” helping me. I played this game all the way back when it was BWE3 and I have not once used any programs like “botting” or anything similar to that and I’m still being accused. I waited 4 days for that reply…. Wonder how long it will take for the next reply to get back to me…. without counting the chances of them stilling accusing me of “botting”
u really scare me, i got false banned cuz botting as you, well if they still said i’m bot and no unbanned my account, guess i will say goodbye to GW2.
Fort Aspenwood
i need to create support account for submitting ticket, but when i write all information and press " create account " button, then its said submitting but nothing happen, i wait around 5 mins and still " submitting "(i also tried many times before i make this topic).So i cant create account support, i really need it because my account got false banned for reason botting/3rd program.For eveytime i go in support page, its load very long( about 30sec i think while another page just take 3sec)
btw, i tried to submit ticket without using support account and its work, there is a email sent to my mailbox for the ticket i submitted, but i cant see ticket status when i click on the link for review/update ticket( its said need to log in support account ).
my english is bad,i’m not sure you can understand what i try to say.:(
i really need help.
thanks for reading.
Fort Aspenwood
Blocked/Suspended/Terminated -- Player Comments
in Account & Technical Support
Posted by: Azumisaki.5436
what tab u guys submit ticket for fasle banned cuz botting ?
because i see there are some people waiting for 2-4 days for response and some are under 24hrs.
is it " account issue – other " on “ask a question” tab ?
pass 48hours and still no response so i just want to be sure i’m not submit wrong ticket.:(
Fort Aspenwood
Blocked/Suspended/Terminated -- Player Comments
in Account & Technical Support
Posted by: Azumisaki.5436
at least you have a reason, I do not even know the reason why I have been banned , only know error code 45:6:3:2114. -_-
that error code is botting reason, i have same problem as you, submit ticket if u dont bot or using 3rd program.
I hope they can fix their false banned and restore our account before new event release. its really suck when we got false banned near event time come out.
Fort Aspenwood
Blocked/Suspended/Terminated -- Player Comments
in Account & Technical Support
Posted by: Azumisaki.5436
30+ hours and still counting, no responce from support, i feel dissapointed right now, get banned for the thing i didnt do, maybe i cant enjoy the new event with friends.
Fort Aspenwood
Blocked/Suspended/Terminated -- Player Comments
in Account & Technical Support
Posted by: Azumisaki.5436
Incident: 121112-000737
Got banned for the reason bot/mirco/3rd program but i didnt do anything of them.
Pls help me check my account, i like gw2 alot and was shock when i got this banned.
Fort Aspenwood
today i log in my account and recieve the message : " your guildwars 2 account has been terminated due to botting, extended unattended play, using macros, or similar behavior.Attempting to automate gameplay through any means or attempting to circumvent idle-time restrictions in any way is in violation of the user agreement and rules of conduct.The account closure is permanent." Was shock when read this.i dont know why i got this because i play the game by myself from the headstart( no share/log in account at different location),i really love this game, its awesome for me, i have alot of relax time with it and got many friends too, really sad when this happen to me, i’m on FA server and i think some ppl know me,i’m not stupid to use bot or 3rd program after 1k+ playing, 2 legendaries and alot of achievements.Now got blocked cuz the thing i didnt do and all my effort is gone…
i want to know how Anet control the banned account ? just say that if someone hate u and he/she report u as botting/using 3rd program and u get banned, yes u can send tickets to prove u not but its take time, for me its fine about time, but its bother me and i unhappy that( what u feel when someone say bad things to u when u dont do it?).I hope Anet can find another way about banning bot/using 3rd program account.
thanks for reading and sorry about my bad english.
here is the sreenshoot :
Fort Aspenwood
Changing Sigil is fine for legendary, just dont transmuted it.
Fort Aspenwood
today, some1 ask me for helping him craft 1 GS exotic( berserker one cuz its too cost on TP, craft is cheaper ), after he sends me mats and i craft the GS which he wants, then i send him that GS, but he said he didnt recieve the mail, i try to tell him relog and wait abit, he still dont recive the mail with GS exotic.
So is it bugged or sth ?
i told him wait until tomrrow, if he still not recive the mail, i sends him back his mats and yes i lose ~ around 2g for that.
too bad cuz the mail system dont tell/report to us that the mail is sent or not, hope Anet will improve this.
Fort Aspenwood
aw, thanks for info, help me alot.I dont worry about i need to make another twilight for eternity now.
Fort Aspenwood
so now just waiting for dev fixing it ? i was stupid when i decided to transmuted legendary QQ.
Fort Aspenwood
I tried to get both Twilight and Sunrise, and after patched event for balthazar open, i got both now.The problem is Twilight i made before i did transmuted it for another stats i want and now it became " exotic " Twilight, put Twilight/Sunrise into Mystic forge, " exotic " Twilight didnt work for making Eternity.
I dont know this is an issue or what, hope Anet can fix/change this soon.
for every1 who got legendary, dont try to transmuted or its become “exotic” legendary.
here is the picture :
Fort Aspenwood
so the JP still bugged ? any1 check it yet ?
Fort Aspenwood
Eternity only give us 1 more effect that its changing into Twilight or Sunrise depend on the night/day.
Source? So far all I’ve heard are players saying this. No, the wiki doesn’t count.
Anet showed it by video in " My Legend Grows! " post or am i wrong ?
Fort Aspenwood
- we know Eternity is combined by Twilight + Sunrise, and the recipe for it is :
Eternity = Twilight + Sunrise + Gift of Mastery + Gift of Fortune
- Eternity only give us 1 more effect that its changing into Twilight or Sunrise depend on the night/day.So finally its required alot of farm and gold ( just say the cost of 2 gifts ) and you cant freely control the skin(twilight or sunrise) you want to see anymore, and intead u take 2 gifts for eternity, u can save them for another legend wep, its worth than u make eternity.
-if Eternity can give us something to make its worth, i think its good, not just like combine 2 legendary into 1 and no more good effect.
So how do u think about it ?
Fort Aspenwood
i just made Twilight legend Greatsword.For the skin its look awesome, but i the stats is power toughless vit while my main build is glass cannon( power prec % crit dmg ).
So can i change the stats on legend ? and about the sigil, can i change it ?
Fort Aspenwood