I am posting for wife’s account.
Incident: 121126-002710
It looks like on our credit card statement that on nov 19th there was a 59.99 credit from NCSoft. We never requested a refund and do not want one and she wants to keep playing. Now she can’t log in, i don’t want to just buy another copy because she does not want to lose her character. How do we resolve this?
This is our 3rd night with no response so far for our ticket.
I am the wife he is talking about here. I just bought a new game from gamestop and registered it to my account with display name Banana.7413, when registering it showed this as my display name with the same numbers, now I have .7415 and it still won’t let me log into the game. It’s been 5 days now without a response. Please help!