Guild Wars 2

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“New players don’t get the core game for free. The lost in revenue has to be compensated from somewhere. I’m afraid that it comes from the veteran players. People who will pay the same amount of money for less.” from a post on YT

new to the game, bought some gem’s for cosmetics. and i wanted to exchange the rest of my gems to gold
when i go to exchange my gems it says “this feature is currently disabled, please try again later”
is the gem to gold exchange down or something? it’s been like this for the past few days

new to the game and bought some gems for cosmetics, got a few left over gems was wondering when i could exchange them for some gold
it say’s " this feature is currently disabled, please try again latter"
is their a waiting period on new accounts? if so how long?