Guild Wars 2

StinVec.3621:

I’ve finally determined the cause of the issue.

I have a full writeup on what I’ve finally determined to be causing this problem, but I’ve not finished the photos and graphics explaining it yet.

I disassembled many optical, laser, wired and wireless mice to find a common defect within them. I disassembled several variations of the Razer Naga mice, a Razer Copperhead (my favorite mouse), several Logitech mice, a Microsoft Intellimouse Explorer, and a few generic brand mice. I found the same exact issue to be present in all of these mice.

The quick and easy way of explaining it (with the Razer Naga as an example) is:

• The flat piece on the under side of the button that contacts the ‘click’ activation button becomes worn down due to being made of soft plastic and because the mouse buttons can move side to side slightly. (arrows on attached image)

• This leads to the button activating with gentle pressure applied to the center of the button until it clicks (red prohibited symbol on attached image), but adding a little bit more pressure causes the worn down soft plastic to slip off of the activation button slightly…leading to stuttering activation based on pressure and angle.

• Because of this, you will need to push against the outer right side of the mouse button (green target on attached image) to fully activate the button as pushing at an angle causes an area of plastic that is not worn down to contact the activation button.

I’ll update again when I finish the graphics, photos and writeup of the issue.

Nice research from your part, its sad that you are working harder on this than those who are suppose to fix things, this bug have been out since release and no attention were given. I gave up on that game because of that.
I really think its because the game cannot support high tech mouse. When i play WoW (wich have the same mechanic to move the character) or any other mmo, i dont have this problem with my naga. When i switch to my 10 year old microsoft mouse the problem is solved.

Bump!! Even if arena net is not giving a shet for 10 month!!!

meli.3217:

So, as advised in this topic a few pages earlier, I did send a full report to the Assistance, with all the data I could (lengthy description of the problem, three Game Advisor reports everytime they’d ask me, I even made a livestream video to show exactly the problem), and after a couple replies, they told me they would be investigating it and would get back to me as soon as they had something new.
I think everyone encountering the problem here should send a lenghty but polite request to the Assistance with all the data from Game Advisor, so they can cross-check what’s wrong and finally find a fix. Complaining on this topic does give the problem attention, but I guess doesn’t help them fixing it, so all we can do is send them formal reports with all the data.

I’ve had a blast with this game for the first four months, and I’m sad I can’t go back after my idling (and for such a stupid, annoying little problem), but I don’t hold any grudges and I just want to help to fix it.

I did this a long time ago my friend. Not sure how we can get their attention to fix the problem. We were told that they were working on this like 7-8 month ago and its still not fixed.

So, I am wondering if they fixed this problem so i can play again. I quit like 1 month after release and came back a couple time like every 2 month to see if they fixed it so i can play this game normally. Seems thakittens too hard to fix a small mouse problem. Its sad to say it but kitten you and your piece of kitten game, worst 60 box spent of my life. Im giving up waiting for incompetent who have been sleeping for 9 months.

Like someone said before, how hard it is to plug a mouse and collect the data by yourself. It shouldnt be rocket science to fix a kitten mouse problem.

Magnes.8307:

Can we get some response from ANET such as we acknowledge there is a problem? It is puzzling that no one has come back and stated they are looking into this or not. As of now it is impossible to play this game. And it baffles me with so many people having issues no one is responding to this.

I had no issue with the game at launch through the Holloween event. It started after this as a direct result of whatever changes in patches were made. Its not my hardware or my system, the game ran fine for months prior.

Is a simple “we are looking into this” to hard to ask from ANET?

Indeed, a little feedback from anet would be appreciated.

Is the problem about to be solve?

Im glad to see that this thread got bigger. I sent a lot of tickets about this problem when the game released and exchanged emails with the technical support. I did about 5 computer scans for the technical support, format my computer and reinstalled everything, reinstalled drivers and razer synapse, the problem is still there and they told me its my drivers. I gave up at level 25 and basicaly wasted 70$ for a game that i cant play. Today, 2 month later, i try to play to see if they have fixed this and the problem is still there. I have a razer naga and it work perfectly with all other games. (Sorry for my english lol). This sucks because it look like a great game, but its just unplayable.