Guild Wars 2

This is not me in the video, https://youtu.be/yQ5GyLD3tbU?t=15m16s ,but this same thing happened to me and my party 2 time in a row. T-T First we thought that is was because we did not kill all the waves of monsters or because the person closing the rift was hit by lighting at the same time that the rift closed. The second time we got the boss to same point all are variables that we though were the problem was removed. the bug still hit us. Are two people we picked was Braham then Caithe. We also saw that Braham did not leave the rift side during the the final final Boss. When fighting Braham and Caithe the rift would not close after the battles.

Defeated SB at 4:48pm with no problem BUT when it hit 5PM unbelievable lag happen. Ruffle 3 minutes later I got pushed to Character select screen with error Code=7:11:3:191:101 after a few minute I tryed my other characters out come was the fact that I could only be on at the maximum of 6 minutes with hell of lag and the unable to use way points, do x-miss day events like ringing of bells, and unable to go form one map to the next.

Tried to do every thing I could think to be able to get pass this error other then deleting game an reinstating GW2