Guild Wars 2

I submitted a support ticket a couple months back and someone from Anet switched my account to my new email. I thought this fixed the issue but apparently it did not. It might have been a misunderstanding of what my problem was though. I’ll submit another ticket and hopefully it gets sorted.

Hi.

I’d like to know why my game name is this long list of numbers and letters and if there is a way to change it? Its becoming tedious to interact with other players with this display name which looks like a 90s key code. I played way back in 2012 but only recently came back to the game.