Showing Posts For Briknthewall.6739:
Guild leader with only one permission issue.
I reported it over 2 weeks ago via in game bug report.
Over one week ago on this thread.
2 days ago through the support ticket system (which I had to create a whole new account for?!) At least that got a response.They pasted me the automated reply 4 times, suggested I delete my guild, suggested I report it through bug report. Finally said what they should have just said in the first place:
“This issue you are reporting is a currently a known problem. Please be aware that the Support Team is unable to provide a work around at this time. The development team will work to try and correct this as soon as possible.”
I really doubt that the devs fixing the original bug will even help existing guilds that already have messed up permissions. I honestly wonder what the support team is even for if they can’t help with clear, simple problems like that one. Any GM in literally any other MMO I’ve played would have it fixed in minutes… far less time that these guys spent wasting my time with pointless replies.
Bugs I can understand. Overstreched support staff I can understand. But taking the time to waste my time, while outright refusing to help with a simple problem that is affecting tons of people.. let’s just say I am very, very unimpressed.
So… did it work when you remade your guild?
Guild – Guild Related Violence (GRV)
Server – Anvil Rock
Created the guild for me and a few friends a couple weeks ago. The only problem is, as guild leader, I have only one permission, and that’s the change the names and logos of the ranks. Picture provided. Any help is appreciated. Thanks in advance.
Hey guys,
I started up a guild with my friends a few weeks ago (RL friends guild). The problem is, as the creator, I only have permissions to change the names and logos of each rank. Nothing more. Picture shown is what I get as guild leader.
I’ve sent multiple in-game tickets concerning this with no response. So I decided to try out the forums instead. Thanks in advance to anyone who can help me.
My experience, offered as penance: I haven’t yet validated my email address.
Prior to this recent update, I would submit my password, it would be accepted, and I would ignore the “Validate Your E-mail Address” reminder and proceed to click the “Play” button. And I would get to play the game, which is what I wanted.
It appears that this update has disabled the “Play” button until “Validate…” has been dealt with, one way or the other. So the launch dialog sits there looking like something is hanging after downloading the update, until I click the “Cancel” button. At that point, I get a welcome message and a bunch of update notes that I can ignore, and a now ENABLED play button that I can click.
What a crock of kitten.
Free consulting to the usability team at ANet: “Stop making more work for the support team, they catch enough kitten as it is!”
Just used this solution, and it worked. Thanks, VoiceOfUnreason.