Guild Wars 2

and it happened again tonight... telia.net dropping everything - perfectly timed 1-2min left in a teq run. And when the DLS hop came back up briefly, LAS or LAX went down for a few minutes too. You need a better provider arenanet/ncsoft.

Tracing route to 64.25.33-38.ncsoft.com [64.25.33.38]
over a maximum of 30 hops:

1 6 ms 6 ms 6 ms lo0.bng1.mel4.on.ii.net [150.101.32.44]
2 6 ms 6 ms 6 ms ae4.cr1.mel4.on.ii.net [150.101.33.106]
3 187 ms 179 ms 173 ms ae2.br1.syd7.on.ii.net [150.101.33.28]
4 45 ms 50 ms 23 ms ae0.br1.syd4.on.ii.net [150.101.33.14]
5 193 ms 193 ms 193 ms te0-1-1-3.br2.lax1.on.ii.net [150.101.33.195]
6 164 ms 164 ms 164 ms las-bb1-link.telia.net [62.115.33.121]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.

vs a normal trace:

Tracing route to 64.25.33-38.ncsoft.com [64.25.33.38]
over a maximum of 30 hops:

1 5 ms 6 ms 6 ms lo0.bng1.mel4.on.ii.net [150.101.32.44]
2 6 ms 6 ms 6 ms ae4.cr1.mel4.on.ii.net [150.101.33.106]
3 197 ms 163 ms 166 ms ae2.br1.syd7.on.ii.net [150.101.33.28]
4 17 ms 40 ms 27 ms ae0.br1.syd4.on.ii.net [150.101.33.14]
5 193 ms 193 ms 164 ms te0-1-1-2.br2.lax1.on.ii.net [203.16.213.190]
6 181 ms 176 ms 176 ms las-bb1-link.telia.net [62.115.33.121]
7 202 ms 203 ms 203 ms dls-b21-link.telia.net [213.155.131.76]
8 202 ms 203 ms 230 ms ncsoft-ic-307708-dls-b21.c.telia.net.10.115.62.in-addr.arpa [62.115.10.106]
9 232 ms 203 ms 202 ms 64.25.32-9.ncsoft.com [64.25.32.9]
10 231 ms 230 ms 231 ms 64.25.32-26.ncsoft.com [64.25.32.26]
11 223 ms 208 ms 208 ms 64.25.32-82.ncsoft.com [64.25.32.82]
12 207 ms 207 ms 207 ms 64.25.33-38.ncsoft.com [64.25.33.38]

Elorna.5329:

ZombieLeach.5862:

I’ve been experiencing the same issues for about a week now and have talked with Anet’s customer service as well as my isp’s customer service. From what I’ve gathered from comcasts, time warner, and AT&T outage maps there are outages in Austin Texas where the NA GW2 servers are (at least from what I can tell). This means that it’s not Anet’s fault for the lag, but the internet company’s in charge of those lines. I’d suggest running a Trace Route on your connection with Anet’s servers and contact your isp to get the issue sorted out. I need to call my isp again since their last “fix” didn’t change anything.

I’m in Europe and the same thing is happening here as well. I doubt the phone company in Amsterdam (or were the servers in Berlin?) are having the exact same problems as those in Austin. This is some sort of Anet network code issue that creeped up with the latest patch.

It doesn’t matter what your ISP in Europe is doing when the problem is actually in the US. You need to at least run a traceroute, or better a pathping to confirm where the issue lies. In this case, for me it was (once again) an ISP in the US called telia.net. It appears their dallas site started dropping packets (10%+). Unfortunately, this is situation normal as it’s happened too reguarly over the past 6 months.

From what I’ve read, telia.net might be used for part of ncsoft’s hosting… if that is the case, i do hold ncsoft/anet partially responsible as they’ve done nothing about it that we can see.

I’d like to know if there’s some relationship that arenanet/ncsoft have with them? and if so, why haven’t you found an alternate provider?

Similar pathping here, with packet loss in telia.net.

Computing statistics for 325 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 CF0 [192.168.0.248]
1 5ms 0/ 100 = 0% 0/ 100 = 0% lo0.bng1.mel4.on.ii.net [150.101.32.44]
2 13ms 0/ 100 = 0% 0/ 100 = 0% ae4.cr1.mel4.on.ii.net [150.101.33.106]
3 22ms 0/ 100 = 0% 0/ 100 = 0% ae2.br1.syd7.on.ii.net [150.101.33.28]
4 196ms 0/ 100 = 0% 0/ 100 = 0% te0-2-0-3.br2.sjc2.on.ii.net [203.16.213.158]
5 175ms 0/ 100 = 0% 0/ 100 = 0% sjo-b21-link.telia.net [62.115.33.97]
6 189ms 0/ 100 = 0% 0/ 100 = 0% las-b3-link.telia.net [62.115.138.101]
7 260ms 33/ 100 = 33% 3/ 100 = 3% dls-b22-link.telia.net [62.115.140.2]
8 260ms 34/ 100 = 34% 4/ 100 = 4% dls-b21-link.telia.net [62.115.140.9]
9 --- 100/ 100 =100% 70/ 100 = 70% ncsoft-ic-307708-dls-b21.c.telia.net.10.115.62.in-addr.arpa [62.115.10.106]
10 258ms 30/ 100 = 30% 0/ 100 = 0% 64.25.32-9.ncsoft.com [64.25.32.9]
11 --- 100/ 100 =100% 66/ 100 = 66% 64.25.32-26.ncsoft.com [64.25.32.26]
12 --- 100/ 100 =100% 66/ 100 = 66% 64.25.32-82.ncsoft.com [64.25.32.82]
13 260ms 34/ 100 = 34% 0/ 100 = 0% 64.25.33-38.ncsoft.com [64.25.33.38]

In game, use /ip to get the server ip.

e.g. 64.25.33.81

then in windows, open a cmd prompt and run "pathping" to that number. e.g.
pathping 64.25.33.81.

You’ll almost certainly find packet loss between you and anet.

E.g.

Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 CF0 [192.168.0.248]
0/ 100 = 0% |
1 5ms 0/ 100 = 0% 0/ 100 = 0% lo0.bng1.mel4.on.ii.net [150.101.32.44]
0/ 100 = 0% |
2 17ms 0/ 100 = 0% 0/ 100 = 0% ae4.cr1.mel4.on.ii.net [150.101.33.106]
0/ 100 = 0% |
3 21ms 0/ 100 = 0% 0/ 100 = 0% ae2.br1.syd7.on.ii.net [150.101.33.28]
0/ 100 = 0% |
4 173ms 0/ 100 = 0% 0/ 100 = 0% te0-2-0-3.br2.sjc2.on.ii.net [203.16.213.158]
0/ 100 = 0% |
5 177ms 0/ 100 = 0% 0/ 100 = 0% sjo-b21-link.telia.net [62.115.33.97]
0/ 100 = 0% |
6 190ms 0/ 100 = 0% 0/ 100 = 0% las-b3-link.telia.net [62.115.138.101]
13/ 100 = 13% |
7 260ms 17/ 100 = 17% 4/ 100 = 4% dls-b22-link.telia.net [62.115.140.4]
0/ 100 = 0% |
8 259ms 23/ 100 = 23% 10/ 100 = 10% dls-b21-link.telia.net [62.115.140.9]
0/ 100 = 0% |
9 --- 100/ 100 =100% 87/ 100 = 87% ncsoft-ic-307708-dls-b21.c.telia.net.10.115.62.in-addr.arpa [62.115.10.106]
0/ 100 = 0% |
10 261ms 13/ 100 = 13% 0/ 100 = 0% 64.25.32-9.ncsoft.com [64.25.32.9]
9/ 100 = 9% |
11 --- 100/ 100 =100% 78/ 100 = 78% 64.25.32-26.ncsoft.com [64.25.32.26]
0/ 100 = 0% |
12 --- 100/ 100 =100% 78/ 100 = 78% 64.25.32-82.ncsoft.com [64.25.32.82]
0/ 100 = 0% |
13 260ms 22/ 100 = 22% 0/ 100 = 0% 64.25.33-81.ncsoft.com [64.25.33.81]

Trace complete.

GJ telia.net. I guess they forgot to feed their pigeons over the weekend.

not just you. sitting on 24/25 even if i kill another 50 mobs.

guess the demons are on strike due to the game bugs.

They acknowledged the bug 5+ months ago but I’ve yet to see a fix.

https://forum-en.gw2archive.eu/forum/support/bugs/Mesmer-stuck-after-blinking/first

I’ve had this bug too and using a cond removal skill fixed it. But it is useful for spotting bots wandering around the map which haven’t removed it.

I suspect they’re not dragon wings, but tooth fairy wings - for all the jor breakers & taffy involved some tooth fairies must’ve died.

All Cursed Shore temples open on SoS, Grenth just opened now

I’ve had the audio loop/siren while fighting claw of jormag on 2 previous occasions but neither caused a crash. Just tried fighting him then and had it twice in a single fight and crashed to desktop both times.

Same bug occurring here too.

I wouldn’t waste my time on these if it wasn’t required to complete other zones - could Anet please consider removing any POI’s in any zones that require main story access to complete?