Showing Posts For Carluce.1543:

Guild Portal

in Guild Wars 2 Discussion

Posted by: Carluce.1543

Carluce.1543

Which hall do you have? For Gilded Hallow its north east of the central waypoint. I don’t know for the other hall. I will say that it may be hard to spot if you don’t know what you’re looking for at first since it doesn’t look like any of the other portals and won’t be active until turned on by a player.

Gem purchase grayed out

in Account & Technical Support

Posted by: Carluce.1543

Carluce.1543

Yes the problem was fixed. Thanks for the help.

Gem purchase grayed out

in Account & Technical Support

Posted by: Carluce.1543

Carluce.1543

I’ve been trying to buy gems using the in game menu but it will not even let me select the purchase option. Whenever I hover over anything related to gems it pops up with the message that my account needs to be authenticated with SMS or an app.

According to the account page (and the fact that I have the pet from setting it up) 2-step authentication via SMS is already configured and the IP address I’m connected to the game with is the exact one recognized by the system. This issue was not occurring yesterday and nothing has changed since then.

I have already tried unlinking and relinking my phone as well as deselecting remember location but the game consistently insists that authentication is not set up.

Please let me know what I can do to fix this, I would really like to give you money!