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Random disconnect

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Posted by: CarnivoraxSapientia.6084

CarnivoraxSapientia.6084

Its ANET Side – big LAGs.. 1.5K Ping+ – now cannot connect.

I was right at the end of a dragons stand, about 2 mins away from killing mouth (had a very good burn at the beginning so we were no where near failing) and then bam, everyone gets hit with 2k+ ping and we’re falling through the floor. Suddenly all ley line is consumed from the islands and boss fails. Frustrated is not the right word

Severe lag during peak times with EE

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Posted by: CarnivoraxSapientia.6084

CarnivoraxSapientia.6084

Ping issues have been cropping up again, and not just in gw2, this has been happening in a few other games I play too, but they also have a tendency to have bad servers so maybe it’s their side. I tried to have a word with EE around 2 weeks ago regarding these issues but it’s almost impossible to talk to someone who understands. I’ve also been constantly throttled by EE it seems and I haven’t been able to stream for a month now because of it. :L

Severe lag during peak times with EE

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Posted by: CarnivoraxSapientia.6084

CarnivoraxSapientia.6084

Hi all

I have talked to Telia, EE and Anet now for almost a week with little luck.
EE and Telia continue to refuse to believe there is any sort of issue and if I try to get a supervisor I get cut off.

I recently had the idea of asking Anet to talk to EE on our behalf in the hope that EE would pay more attention to Anet than one of EE’s users.
Unfortunately, Anet have refused to help us on this.

It is looking like I will not be joining you for HOT as none of the work a-rounds work for me and I am unfortunately tied to my internet provider.
I will continue to check the forums in case you guys work out any solutions.

Thx
Kusaku

I fear this is also going to happen to me, getting 4k ping or 0 ping there is no inbetween 99% of the time. Our ISP is in my parents name so trying to get around that boundary is difficult enough without the fact any changes wouldn’t be made (switching broadband wise) until November, which is way past when HoT is out. This means I’d also miss out on the Halloween event, the one event I’ve always loved participating in every year in Gw2. It’s a massive shame as I love to stream Gw2 and due to issues with EE I haven’t been able to do that for almost 2 weeks now. Pre-ordering the deluxe edition of HoT and all the hype seems to have faded for me now as I know it’s going to be a struggle to play or even stream for that matter. I have tried HSS (Hotspotshield) many times now and it has helped at times, but more often than not the free trial causes constant popups when im trying to browse the internet saying i’ve reached my daily limit, I’m also stuck using HSS through US rather than UK simply because I can’t afford to upgrade to “Elite.” So this workaround doesn’t seem to work for my situation too much, not sure if this is the same for others.

(edited by CarnivoraxSapientia.6084)

Severe lag during peak times with EE

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Posted by: CarnivoraxSapientia.6084

CarnivoraxSapientia.6084

Hopping on the bandwagon with issues with EE. Tried to contact them and they are just shrugging the problem off and not bothering to fix it, despite it obviously being a problem on their end. I then asked to speak to a supervisor/manager, then they just hung up on me.

I’m switching to BT (cant choose Virgin Media because of where I live), but that wont be complete till the 29th.

Yup exactly the same, trying to get anything through to EE is like talking to a brick wall. I’d love to switch broadband but sadly my landline is tied to EE so I’m not sure if i’d have to wait for that or not. Sad to hear the change couldn’t be made sooner but good to know in advance as I was also seriously considering switching to BT, this is getting ridiculous from EE.

Severe lag during peak times with EE

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Posted by: CarnivoraxSapientia.6084

CarnivoraxSapientia.6084

Guild Wars 2 so far I thought was the only game being affected by EE. Not sure if it’s related but i’ve had terrible issues with connectivity via skype, im constantly dropping calls and lagging which has never happened before. I also just played a game of Smite as Guild Wars 2 was becoming difficult to play with such high ping and even Smite had issues for me, constant lag and rubberbanding. Also just took a speed test, my ping was 250 (normally 11), download was 6mb/s instead of the normal 20mb/s and my upload was 1mb/s rather than the normal 10mb/s I get. Not sure if im having larger issues here but getting through to EE is always a pain for me.

Severe lag during peak times with EE

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Posted by: CarnivoraxSapientia.6084

CarnivoraxSapientia.6084

I’ve been in contact with a GM to run some tests as I have been having ping/connection issues for a few days now. There is a reported packet loss between my pc and their servers, my internet otherwise seems fine. I’ve been told it’s a problem on my ISP side (EE) and that i’d need to contact them to get a better wi-fi signal. Feeling slightly at a loss here since my wi-fi has no issues otherwise apart from the rubber banding in gw2 lately.

(edited by CarnivoraxSapientia.6084)

Severe lag during peak times with EE

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Posted by: CarnivoraxSapientia.6084

CarnivoraxSapientia.6084

I am a UK user of EE and like clockwork at 7.00 pm every day i get a ping between 2-9k rendering the game unplayable. this lasts till 12.00 midnight.
I live in the sussex area.

I have already contacted my isp once and they say there isnt an issue but the staff at anet have given me some evidence so i shall try talking to them again.

The problems started 4 days ago approx

Some other people under:
https://forum-en.gw2archive.eu/forum/support/support/Ping-Issues-merged/first
Seem to have similar issues.

Yup! exactly the same, seems to be affecting quite a lot of people at this stage, hope this gets seen to soon, making the game unplayable at certain times

Severe lag during peak times with EE

in Account & Technical Support

Posted by: CarnivoraxSapientia.6084

CarnivoraxSapientia.6084

Yup also from the UK, using EE and have exactly the same problem, you’re not alone, hopefully it’s server side since everything else seems fine with my internet/other games.

Ping Issues [merged]

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Posted by: CarnivoraxSapientia.6084

CarnivoraxSapientia.6084

I can’t play the game at all, no skills work but yet I can chat so my chat server is fine but the game server isn’t. I’m based in the UK, on NA servers.

Also from the UK playing on NA servers and had the same problem along with massive ping spikes, ever since most recent patch.

Ping Issues [merged]

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Posted by: CarnivoraxSapientia.6084

CarnivoraxSapientia.6084

Since the most recent patch I have been having terrible ping issues that i’ve never had before, my ping is ranging from 120-4k at times which makes most elements of the game simply unplayable. At other times I’m getting disconnected or can’t even login as I’ve been getting login errors at random times. My internet is perfectly fine as I have checked it all, speed, packet loss etc. Hoping this is just server lag and can be resolved?