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Client "crashes" but still plays *FIXED*

in Account & Technical Support

Posted by: Carsonianstate.5143

Carsonianstate.5143

Just as an update to this thread: The crashing problem was fixed by doing two things:

One: adjusting my CPU’s power settings, as the i5-2500k I have tends to run at faster than intended speeds.
Steps on how to adjust CPU power settings are as follows:

1. Go into Power options (Control panel -> Hardware and Sound -> Power Options) and click “Change plan settings” near your plan
2. Then click on “Change advanced power settings.”
3. Scroll down to “Processor power management” and expand it.
4. Expand “Maximum processor state” and modify the setting to 99%. Be sure to also set the minimum processor state to something below the maximum. I recommend 5%.
5.Then simply click “Apply” and “OK.”

Two: I also went into my motherboard’s BIOS settings and disabled any settings that would increase the memory clock (in this case, returning the default setting to “normal” instead of “performance”). This will probably vary from person to person and your motherboard may not have an option for this, but it’s worth checking out.

I’m certain the issue was caused by the GW2 client not responding well to any overclocking/simulated overclocking that occured, as I have had 0 crashes in the past WEEK after doing this.

I hope this helps.

Altoholism: A Bane and Burden

in Players Helping Players

Posted by: Carsonianstate.5143

Carsonianstate.5143

Paragon, I feel your struggle on a deep dark personal level. I’m a ten-year member of altoholics anonymous and I want you to know it can get better.
In all seriousness though I spent the first few months in GW2 swapping between level 15-30 characters, deleting others and trying to find something I liked. The issue was I liked ALL of it.

Now, buying extra character slots is convenient but if you’re anything like me, even having extra character slots won’t cure your indecisiveness. (And personally, seeing an unused character sometimes makes me feel so bad I re-make them just to clean the slate.)
I personally bought one extra slot with a ten dollar bill I found on the ground outside a 7-11 because I am a cheapskate and I took it as a sign from Lyssa or something. In any case I made a guardian with my shiny new slot, played him for two days and promptly deleted him.

And thus the cycle continued.

Now, through all of this I had a warrior I has made as my second-ever character. One day after deleting yet another miserable thief I decided to set my foot down and level the heck out of said warrior.

And by god did I ever. There’s something to be said about the power of will, a lot of root beer and a playlist composed entirely of classical music remixes.
I almost forced myself to enjoy leveling – I explored, I went out of my way to talk to people I met, I sat down and crafted (It’s such a wonderful source of EXP oh my god) and just generally worked him over EVEN WHEN the nagging “but would a ____ class or ______ race be better” set in.

POWER THROUGH IT.

You learn the most about your preferences when you hit 80. The paths you can take to level to max open up after you follow just one – and it really starts to feel a lot more approachable when you look back and (hopefully) remember how surprisingly painless it was to dedicate yourself to one character.

If you need someone to help keep you on track, like some kind of wacko online workout coach or something that’s an option too.

Playing by yourself is a danger to indecisive people everywhere. KEEP YOURSELF ACCOUNTABLE. I’ll even play with you if you’ll have an odd internet stranger in your company.

But most of all, be strong, fellow altoholic. You can break the chains of the addiction. I believe in you.

Client "crashes" but still plays *FIXED*

in Account & Technical Support

Posted by: Carsonianstate.5143

Carsonianstate.5143

Hey there,

I’d advise creating a support ticket from this issue as we may need to request some more diagnostic information in order to narrow down the cause of the issue. Unfortunately the crash log doesn’t give us enough information to go off of, and the ArenaNet.log file is from 2012.

You can submit a ticket using the following link:
https://help.guildwars2.com/anonymous_requests/new

Thanks for the reply! I submitted a ticket.
Is there any way for me to update said .log file to help out with information about this? I uninstalled/reinstalled gw2 yesterday so I assumed every file would be up to date. Whoops.

Client "crashes" but still plays *FIXED*

in Account & Technical Support

Posted by: Carsonianstate.5143

Carsonianstate.5143

So for the past month my gw2 client has been crashing at random intervals (sometimes 10 minutes in, sometimes an hour) and each time it does this my game minimizes, it tells me a serious error has occurred (error reporter) but I can still play GW2 just fine, but the sound completely cuts out. I get the same error details every time. The report is attached to this post.

This happens constantly, I’ve re-installed completely, run the gw2 repair, I’ve double checked my ram (8gb) and psu and I cannot for the life of me figure out why it crashes so often. It doesn’t correlate with any intense graphical stress either, I can be standing still with 0 entities around and it can still crash.
In case it helps, my computer specs are:

Microsoft Windows 7 Home Premium x64
Intel® Core™ i5-2500 CPU @ 3.30GHz
8.00 GB RAM, NVIDIA GeForce GTX 570

If it wasn’t for the fact that my game still sort of runs (so I can finish whatever dungeon I was running before the crash) I don’t think I’d be very tolerant of this :P

EDIT: Attached my ArenaNet.log file as well.

(edited by Carsonianstate.5143)