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"Into the Labyrinth" NPCs bugged

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Posted by: Casser.1826

Casser.1826

Can I suggest the last few guys that have posted here read my last post (last long one above). In it I have a link to a video of the bug in full swing, AND, (fingers crossed that this part is still working), I have links to a video showing an exploit that uses the stupid heros that do nothing exept stand there like morons to advantage – as an armour shield that enables the Mordrem Predator to be defeated in about 5 minutes, and even alows you to do it AFK if you are happy to take a bit longer. I discovered it totally by accident, and its all to do with getting the heros into the right spot, which is not that hard, and then standing right in the middle of them. You remain untouched and unmoving while you hammer the MP to death, but I guess you need some ranged weapon as well to make this work. I hope they have not “fixed” this one yet and good luck!

"Into the Labyrinth" NPCs bugged

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Posted by: Casser.1826

Casser.1826

Hey guys, I have some good news and some bad news. The bad, still no acknowledgement from ArenaNet that this bug exists . . . BUT . . . the good news is that, totally by accident, I discovered a really easy way to kill the Mordrem Predator. Its almost unbelievable really, and it came about by the latest ArenaNet Customer Service Officer dealing with the support ticket I submitted on this bug a week or so ago asking me for some screenshots of the NPCs acting like zombies. I decided to go one better and make a video of my attempt at the chapter during one of my daily bug reports, and made one of the whole thing including finding the NPCs in the labyrinth (https://youtu.be/fm8ZMMlp6yI).

Then the most bizarre thing happened . . . after I had got to the second restart after dying twice in the end battle (to show how the Predator returned to full health every time I died and restarted), I stopped the video, saved it, and then started to watch it to make sure the recording software had worked. I am not sure how long I watched it for, between 5 and 10 minutes maybe, but you can imagine my surprise and confusion when I closed the video screen and returned to the game, only to find the battle over and the Predator dead. This had basically occurred while I had been AFK, from the game screen anyway, so I had no idea what had happened. All I had to go on, in attempting to reproduce it so I could share it with you guys, was the position I had left my character in at the very end of the video.

Anyway, to cut a long story short, I was able to reproduce, and record on video, this discovery after several hours and many fails, and so have also uploaded that video too (https://youtu.be/2K-fLeIlANA). In it I defeat him in about 5 minutes suffering zero damage. It would have been quicker if I had used more of my skills from the beginning, but I started out wanting to show it could be done AFK using the auto attack skill only. About halfway through I decided to speed it up.

I hope this helps some or all of you get past this blockage, and thanks to everyone for supporting the reporting of this bug in this thread even though ArenaNet, after a month and many players posting confirmation of the bug, either didnt bother to read them, or, if they did, didnt bother to post an acknowledgement that the bug exists, and what they planned to do about it, on this thread.

(edited by Casser.1826)

"Into the Labyrinth" NPCs bugged

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Posted by: Casser.1826

Casser.1826

In an email today from the latest customer service officer tackling my ticket on this bug, he wrote “It does appear that this isn’t a currently known issue for us, so we will send it up for review”, so that is really positive. He later added “the more attention brought to this issue by several players, the better”, so please don’t stop submitting the in-game bug reports and posting here in the thread from time to time guys. Still finding it hard to believe someone from ArenaNet has not seen this thread, and if they have, that they have chosen to completely ignore us. Still not on the Known Issue Tracker page, but then, thats understandable seeing it has still not been updated since the 18th of November . . . and thats after declaring on that page that we can expect it to be updated at least once a week! What a joke!

"Into the Labyrinth" NPCs bugged

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Posted by: Casser.1826

Casser.1826

Wow BrettM, you are so sensible, thoughtful, and considerate of the precious ArenaNet staff, and I would tend to agree with you about daily attempts and bug reports being pointless . . . if I hadn’t come to see from my life experiences to date, that the saying “the squeaky wheel gets the grease” is a truism . . . and that’s where I was coming from. I am too old to be all sensible, thoughtful, and considerate about this like you, because, and you seem to forget, we are the paying clientele here.

In the past month or so I have purchased the GW2 HOT software, and in addition to this, several lots of gems to buy some pretty essential equipment and for consecutive chapters, up to the current one with the bug, of the Living World Season 2 storyline. That makes me a paying customer, entitled to get and be happy with, what I have paid for.

You make it sound like unhappy customers are meant to suffer their frustrations in silence so that the software programmers don’t get annoyed, when actually, the opposite is true. Customers need to express frustrations about faulty products, and be the squeaky wheels, especially when they are ignored for weeks trying to get a problem fixed, and the retailer should be bending over backwards trying to fix any problems with the product they have sold, and keep the customers who collectively contribute to paying their wages every week, happy.

Seriously, how long would it take for an ArenaNet staff member to write a sentence or two here in this thread, like they have done in other threads, letting all of us that have posted here confirming this bug, know what was happening . . . 2 minutes if that, I reckon.

At least, if that were the case, we could relax with the knowledge that our posts had been seen, that ArenaNet were aware of the bug, and what, if anything, they were planning on doing about it . . . basically letting us know that they, the retailer, were doing everything they could to keep us, their valued customers, happy.

Don’t you think its odd that after 25 days and numerous posts confirming the bug, there has not been a single response to this thread by anyone from ArenaNet? I feel very ignored, and if they had responded, my approach would be very different.

I really think they have forgotten the simple fact that we are their customers and this game is software they have sold us . . . probably because there are customers that have forgotten it as well.

It would be good to have other characters/toons in the game, like you do, that progressed past this point when it wasn’t bugged, so I could be exploring the new content you mentioned, but this is the only character I use and the only one I plan on using in the future, so my progress in the game is completely halted at the moment.

Yes, I could drop the game and find something else to do for a while, but I really love so many aspects of GW2 (especially gliding), after completing pretty well everything there was to do in the original Guild Wars (so I am somewhat of a loyal ArenaNet customer as well), and I just want to be playing it again and continuing to work through my current storyline. I really don’t think its too much to ask for.

And, because that’s my goal, I personally don’t have a problem with doing anything and everything I can to help achieve it, even if my methods are judged as pointless and unwise by my fellow customers/players. You do it your way and I’ll do it mine.

"Into the Labyrinth" NPCs bugged

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Posted by: Casser.1826

Casser.1826

I’ve just done my daily attempt at this and nothing has changed. I did watch a video of this battle being successfuly fought AND all the NPCs helped in the video so I know they did help at one point in time. I just hope it is a genuine bug cause my fear is that some nerd programmer judged it to be too easy and nerfed the NPCs to become stuffed mullets to “give us more of a challenge”, which might be why no one from ArenaNet has commented in this thread yet. Maybe they just hope we will go away and forget about it so they dont have to undo the nerf. Anyway, thats probably being too pessimistic, and I probably should give the game developers more credit . . . and a bit more time to respond before I make any judgements.

"Into the Labyrinth" NPCs bugged

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Posted by: Casser.1826

Casser.1826

Ok, so on the advice of the ArenaNet guy handling my support ticket on this bug, I have gone back into the storyline and submitted an in-game bug report in the battle with the Mordrem Predator, which is something I hadn’t done up till now. Perhaps those that have not done one yet could do one too. I am not sure what we have to do to make ArenaNet aware of this bug and get them to respond in some way (getting it listed on the Known Issue Tracker page would be a good start), but maybe we all need to submit an in-game bug report on this every day?? I was going to give the game a miss until this was fixed as it was so frustrating I feared i would damage my keyboard or mouse, but I’m thinking I could handle a daily in-game bug report if I thought it might speed up the process. Maybe we could all do one??

"Into the Labyrinth" NPCs bugged

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Posted by: Casser.1826

Casser.1826

I posted on here a day or so ago, and since then there have been half a dozen more posts confirming this bug, so I was very suprised and disappointed to find that this bug is not even being investigated yet, according to the Known Issue Tracker page (https://help.guildwars2.com/hc/en-us/articles/231272908-Known-Issue-Tracker) once I discovered (just now) that the page existed. My God, how many people have to experience and report a bug before someone from ArenaNet sees and acknowledges it??? The page was last updated 11 days ago in the 18th, so if this bug has been included since that update, then thank you very much to the ArenaNet team, but if it hasn’t, c’mon guys. There is a problem here that lots of your customers have reported and it needs to be fixed. Please, PLEASE, get it done.

"Into the Labyrinth" NPCs bugged

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Posted by: Casser.1826

Casser.1826

Hi all, I just submitted a ticket on this bug to join the rest of you. My character is an elementalist so wayyyy too squishy to kill the predator on my own, so the game has become wayyyy too frustrating for me and in the interests of keeping my keyboard in one piece I will be retiring from the game until this bug is fixed. ATM Guild Wars (1) is more appealing