Guild Wars 2

My fiancee was banned today for “botting” while logging out today (msluzha.9280, ticket no: 121125-002670). She’s a very casual player who plays maybe 4 times a week, it’s absolutely ridiculous to think that her account could even be construed to be participating in illicit activities. She just hit 80 a couple of weeks ago and has MAYBE 8g on her account, combined. She’s not a computer person by any stretch of the imagination, and wouldn’t even know how to attempt to start botting. Not a single element of her account was out of order (to our knowledge) to suggest that it was breached.

We’re both extremely upset that $60 of her hard-earned money just got flushed down the drain. We almost never have time to play together (<1 times per week), and our night was just ruined by this seemingly-arbitrary and definitely-groundless decision. There was no evidence given, no chance for her to respond, and we can’t even find a phone number to call. It’s infuriating that Arenanet won’t even give us a reason or a human to talk to. Please respond, Arenanet.

I’ve gotta say, reading this has me on the verge of quitting GW2. I played the GW1 Beta. I bought the Prophecies CE, Factions, Nightfall CE, and EotN. I preordered GW2 Digital Deluxe as soon as I could. I’ve been a fiercely loyal customer for… something like 8 years now? I’ve lost track. I’ve given Arenanet hundreds of my hard-earned dollars, and happily. But this…?

Never, ever have I felt so disrespected by Arenanet. 208 posts, almost 10,000 views, all asking for explanation, wondering why the primary way we achieve progress in this game has been gutted. And the best you can do is a quick note, 6 days later, in a locked thread, utterly without context? WHAT THE HELL? How about you actually post in this thread, and explain why? How about you at least ACKNOWLEDGE the hundreds of players suddenly having to rethink the entire way they do ANYTHING in this game? How about you stop treating us like children and actually explain this to us?!

Maybe I’m just letting off steam. But for 8 years, I’ve been in love with this company, and it just died today. It has nothing to do with changing the balance of a game in a way I don’t like. That happened dozens of times in GW1, I shrugged and I moved on. But suddenly I feel like we’ve all been treated like children, hung out to dry for nearly a week until the company could deign to give a halfhearted clarification. And frankly, I’m left sitting and wondering how I’m going to stay competitive in this game with the limited free time I have. I can log on every 5 hours to spend 20 minutes gathering materials. I can’t sit for multiple 1.5-hour blocks to run instances back to back to achieve the same level of money gathering. What now?

I am also having this problem. It seems like maybe the extent of the bug varies from person to person. As far as I can tell, two of the nodes in Cursed Shore are entirely gone for me, and the other three seem to be on roughly a 24 hour cooldown.

This is incredibly, incredibly frustrating for me. Farming high-level mats is my main source of income, I’m too casual of a player to have time for multiple instance runs or hours of farming DEs per day. I’m posting in this thread to add another voice to the chorus asking for some explanation. I’m not making demands about gameplay, I just want to know what’s going on. Arenanet, if this is intentional, please let us know so we can find other ways to make money. If this is a bug, please let us know that. Even if you have no idea how to fix it yet, just tell us what’s going on. Bugs happen and I understand that, I’ll wait while it gets fixed. But such a gamebreaking change with NO response WHATSOEVER, I’m feeling incredibly jerked around right now. Please, just tell us what’s happening.