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Trading post bug?

in Bugs: Game, Forum, Website

Posted by: Chocopan.8641

Chocopan.8641

I do have similar issues with the Trading Post starting of today. It’s been working fine for months until this afternoon when it would stop loading up completely. The fonts and interface looks very bugged, full of hypertext links leading to errors as you can see in the attached image.

I’ve tried deleting the dat file and the GW2 cache folders in the temp folder but it didn’t help at all, quite the opposite. The Black Lion Shop is bugged all the same. Hopefully someone will be able to help fix this issue.

Attachments:

Going from a level 30 Story Quest to a level 48 ( skipping the story line!! )

in Bugs: Game, Forum, Website

Posted by: Chocopan.8641

Chocopan.8641

For those who have been affected by the issue, can I please get the following information:

  • Group composition:
    • Race, Profession, Level of Characters, etc.
    • Story choices for each character in the group (Blackout, Vigil, etc.)
  • Who owned the Kellach’s Attack instance (which character created the instance in which others joined)?
  • Which characters progressed on to the Level 48 quest?
  • For those who did not progress on to the Level 48 quest, what quest were they directed to instead?

The same bug happened to my girlfriend and I. We both were following the exact same Personal Story since Level 1. We weren’t doing Kellach’s Attack, as others have pointed out, the problem has arisen in other Level 30 quests aswell.

  • Group Composition :
    • Human Elementalist Lvl 33 (my girlfriend), Human Thief Lvl 33 (me)
    • We both picked the exact same background (Nobility, Sister’s body). We also joined the Durmand Priory in the Story right before the bug happened.
  • I owned the last instance we played together which was “The Queen’s Justice”. She was the party leader though. Once we completed it, both our next objective was the exact same : “Dredging up the Past” (Lvl 31). We were supposed to go to Lion’s Arch Mystic Plaza to trigger the next quest.
  • My girlfriend’s Elementalist skipped to “On Red Alert” Lvl 48 as soon as she warped to Lion’s Arch.
  • My Thief didn’t progress to the Lvl 48 quest, her Personal Story is still the correct one : “Dredging up the Past” (Lvl 31)

This is a very serious issue and we’re deeply disappointed by ArenaNet’s reply so far. We’re both GW1 fans and eagerly awaited GW2. It feels like ArenaNet are shrugging the problem off but we can’t just accept that there will be no fix to this situation. One person will be missing out on the storyline, experience and items rewards from Lvl 31 to Lvl 48. We won’t be advancing without each other.

Recreating a character isn’t a solution either, we’ve spent dozens of hours and a lot of resources on crafting on our now broken characters. There are many ways to fix the problem but the ideal one would be to reset the broken character’s Personal Story to the correct one (prior to the Lvl 48 skip). We sincerely hope ArenaNet will take the issue seriously now and will come up with a proper fix.

(edited by Chocopan.8641)