Showing Posts For Chytrine.4218:

Can't buy gems in game?

in Account & Technical Support

Posted by: Chytrine.4218

Chytrine.4218

Dagnis said:
“I’m having an error causing the same problem, however, not with confirmation. Instead no matter what way I attempt, I can’t seem to successfully purchase gems. I get to approval and it always fails. I’ve tried 2 cards, and paypal, which gives me an error when the purchase goes back to guildwars2.com… q.q”

Chytrine/me =>same prob here. even talked to bank, they don’t even see reject and they say card(s) are fine. even offered to contact NCSOFT to talk it through but this game has no phone support (per my conversation with email support) this is on GW2’s end somehow.
big huge crocodile tears i like my fluff and want to support the game

(edited by Chytrine.4218)

Can't buy gems in game?

in Account & Technical Support

Posted by: Chytrine.4218

Chytrine.4218

i tried everything suggested and even opened a support ticket. 2 days later i have had no help. the confusing thing is that i was able to purchase gems the first 24 hours after i purchased the game on 3/25/13 but after yesterdays patches i was unable to.

i really enjoy this game and everyone has been so kind but i am beginning to feel frustrated and ignored. is there a way to purchase gems from the website rather than in game? so far no work-arounds have been successful for me.

thanks for the time and thoughtfulness. i hate to say good-bye to a game i like because of a technical bug. so i would value any solutions. (i even purchased a new account to see if that would work and it did not)

FAQ: Gem Store / BLTC / Trading Post

in Account & Technical Support

Posted by: Chytrine.4218

Chytrine.4218

same problem here. multiple tickets open. my bank was even willing to have a 3 way conversation with NCSOFT but they have no phone support.

it is not a problem on my end. cards are fine. other sites work fine. just guild wars 2.

let me give you my money people! i want to support the game and i like my fluff! B-)

Cheers!
Chytrine