(edited by Coni.5024)
Showing Posts For Coni.5024:
I hope you can understand I forgot about such silly thing like account sharing is forbidden after over 3 years of having this account and a 1,5 to 2 years of a break from this game. We are all human, we make mistakes. I did already make a mistake by sharing my account and now I got also punished by a permanent ban. Why don’t I get a chance to prove myself I am not wrong?
Hello, I am posting this on behalf of my friend whose account name is Miilanda.3905.
My friend just saw this topic recently. This ban wave also banned her account. But she also got falsely banned. She’s been mailing for the past 6 days and the replies she got seems like auto replying from ArenaNet. She asked a lot of things, but she doesn’t get any answers on her question. The only messages she get is that her account will be permanently closed. She can’t also log in on the forums no matter what account she use. She seems to have been IP banned. Below is her message.
I’ve had a Guild Wars 2 account for over 3 years. I took a break of 2 years and I came back to this game half a year ago. I have never used any cheat or hack in the past and also I did not when I came back to this game. I’ve never showed bad behavior to the community like swearing or anything else. What I want to say is, I have got never a warning or suspension for anything, because I love the game and I would never do such a thing.
Now, the problem is I also got permanently banned in this ban wave. What happened is I trusted a friend after I came back into the game. I like to help people, he liked to help people and so we both liked to help people. We shared our accounts so we could help each other (i.g. dailies) as well.
Apparently, what I didn’t know was, he used a software called Guild Wars 2 Combat Mode 1.1. He told me about this after we got both banned at the same time. You can understand I was furious at him, because I didn’t know he was using a software which I was not aware of and I would have never gave permission to him to use such program if he asked me.
I still don’t even know exactly what this program is. He told me that your character got to lock to a cross-hair in the middle of the screen. So the game feels more like an action MMO other than just a standard MMO. He says it is absolutely harmless and gives no advantage in this game at all. Also it does not alter the files or data of the game. He also said it got a green flag from ArenaNet almost 3 years ago. Link: https://m.reddit.com/r/Guildwars2/comments/10s4s6/combat_mode_11.
I explained this situation by mailing ArenaNet several times, but the only reaction I got is that I got permanently banned for the use of a third party software, which is unfair for other players, because I got advantage. I have stated in every mail this is not the case. He used a software of which I didn’t know of and did not give permission to him and while he used this software he (or me) did not get any advantage by using this program.
What I still don’t know is what ArenaNet found on my account. Was it only because of this Guild Wars 2 Combat Mode 1.1 that I got banned or did they find more software that were used on my account without my permission and which my friend did not tell me about? I want to know exactly what has been used and what for, but I do not get any answers from ArenaNet.
Beside this I feel like I am falsely punished. I did not get any warning. ArenaNet can see what happened on an account. According to ArenaNet they can see who logged in on the account and what actions someone (IP?) did on that account. They should see I did not use any program on my account with my IP address. Still they are saying I was wrong with my account because a software has been used on my account. But again, this was not me and I never ever wanted anyone to use such software on my account.
After a few mails I got a GM who stated I was right. He checked my account. He told me I have to follow a few steps and I will get my account back. When I followed these steps I got a reply from another GM that I am not getting my account back because of using the software.
All I am asking is just a chance I can prove I was not wrong with my account. What basically happened is: my friend used my account, he used Guild Wars 2 Combat mode 1.1 and I got banned. This just doesn’t seem fair for me. There are people who are abusing other peoples account, selling gold or gems for real money and they get a warning. I, shared my account with the wrong person, got permanently banned.
Due all this I lost a friend of mine (I do not talk to him anymore), lost the community/guild I loved, my time put into this game, all the effort I made in this game and the money I spent on this game by buying gems, core game and HoT. What did I do wrong? Shared my account to one, wrong person.
I want to know what is happening with my account ArenaNet. Is there any chance I can still get my account back and prove myself I was not wrong? Miilanda.3905
Welcome to the guild Michaelus!
We have upgraded more of the guild hall. Scribing stations are now available and a JP is being built out of pumpkins!
We’ve claimed our Gilded Hollow and are working on improving it. If you’re looking for a guild, now is a great time to join DKB!
3 days to go until HoT releases! Come join us in exploring the new maps, raids and more!
Hey guys, we are now getting ready for Heart of Thorns and plan to claim our Gilded Hollow on the 26th! If you have HoT preordered and wish to be a part of a large, friendly guild, join us and come fight the Mordrem for our shiny new Guild Hall. It doesn’t matter if you are new or a veteran, we welcome all!