Nobody seem to have my problem... please help
in Account & Technical Support
Posted by: Cristian.8976
in Account & Technical Support
Posted by: Cristian.8976
Yeeeeeeey, problem solved – thank you all for the patience and support , now here is what fixed it, kinda odd.
1. Turned off all Firewalls and Windows Defender
2. Uninstalled all programs except Windows and directX
3. Used the MSCONFIG settings I found on this forum
4. removed router and connected the PC directly to the fiber link, and set up a new Internet connection
5. restarted the Computer and run the gw2.exe
Amazingly, it worked now is downloading the game 20% already. I’m so glad, happy really. See you all in game
in Account & Technical Support
Posted by: Cristian.8976
that really makes no sense for me. what’s the connection between the router an the " install game" button that I should have??? that is the main problem I’m having… no “Install” button for me. Is the client broken, or what?
in Account & Technical Support
Posted by: Cristian.8976
and the gw2.dat stops gaining size at 14.7 Gb..
in Account & Technical Support
Posted by: Cristian.8976
also tried in " run as admin" same happens
in Account & Technical Support
Posted by: Cristian.8976
AMD athlon II 3.2 Ghz x3 , 8 Gb Ram , graphics Amd Radeon 6670 , 2 Gb, 128 bit. , 500 Hdd.
I did check all the firewall, router reinstalled, windows 7 fresh install on 64 bit. I did download the client – about 20 Mb size, moved it to other partition than my windows ( WIndows partition is C, gw2.exe in E . Started the executable, ge2.dat and local.dat and gw2.tmp appears image pops up and freezes and the gw2.dat gains “size” but the screen says downloading 0 Kb/ 0 Kb/s…
in Account & Technical Support
Posted by: Cristian.8976
ok guys, here it is, I bought a new, better PC and same thing happens, I’m really getting upset now. Why doesn’t the game install??? I’m running now on windows 7 , 64 bits. I really need help with this, GW2 staff didn’t answer still.. so I sent another ticket
in Account & Technical Support
Posted by: Cristian.8976
well thanks all, I gave it up, I will get a new PC with better specs and hopefully I will be able to play, or at least install it.
I did everything you said seekerking, same thing happens. tigirius, that program is not accurate, It says that I can’t run Guild Wars 2 because of CPU and GPU, but then it also says this for Aion, which I have installed and runs ok on low settings. But that is not the issue here.. at least should install the game.. but maybe.. just maybe.. they have some kind of block system that check my system without me noticing before the installation process begins.. just a presumption… I really don’t know.. and still haven’t receid any answer from GW2 support.
Thank you all, again, have a nice evening/ day
in Account & Technical Support
Posted by: Cristian.8976
I bought the disk, but I also tried to install from my profile, same thing happens. As you said, it is a strange problem, it should at least install
in Account & Technical Support
Posted by: Cristian.8976
Thanks all for the time and advice here. I know the processor is slow but as i said before should that affect the installation process? I did take care of all the other possibilities ( or so I think) remove firewall, programs blocking communication trhough internet, I do have more than 40 Gb free space on the disk, but still the install doesn’t run. I don’t even see the “Install game” button..
The laptop has 2 processors as I can see in the device manager, is there a way to improve perormance or the dual core means 2 processors? both doing only the 1.46 performance, or adds us? 1.46+1.46 ?
Also I did sent an inquiery to the support, haven’t received any answer yet ( 48 hours passed already)
in Account & Technical Support
Posted by: Cristian.8976
ok, thanks anyway.. hope u’re wrong though, if not, that means waste of money
in Account & Technical Support
Posted by: Cristian.8976
my processor is a little under but I doubt that should affect the installation process. If that was the problem shouldn’t I get an error of some kind, AFTER the installation is complete? when i try to enter the game I figure. Intel Dual 1.46 Chipset, but considering it did a pretty good job on other games with similar requirements should work here as well, right?
in Account & Technical Support
Posted by: Cristian.8976
yes, firewall is off, also UAC …
in Account & Technical Support
Posted by: Cristian.8976
It has been already a day of massive seach over the web in order to find at least a similar problem to my own with the game installation. When I try to install the game I get no “Install game” or anything like this button. Basicly I can’t install the game. I’m running a 32 bit Vista Os, in case it might help. Also tried a lot of the web advice I could find, nothing seems to work for me. The install process doesn’t seem to want to even start for me. It is sad since I already bought and create an account with the serial code i received, and now can’t even install the game.. please someone put an end to my suffering
Hi everyone, I bought today the Guild Wars 2 and i have the following issue:
After I double click the Gw2.exe on the screen apears an image with no other clickable button but the “close” and on the lower left corner the message stays like this: Downloading 0 KB / (0KB/sec).
I already went throug a lot of tries- firewall disable, antivirus disable, even uninstall, run as administrator, change of Ip, DNS, and all I could find related to my problem, but nothing works.
I did notice one thing: as the screen remains like this, the gw.dat file gets bigger until it reached 14.7 Gb in size . Then it stops, but the screen doesn’t change. I did this 3 times already, everytime took about one hour an a half and it’s starting to drive me crazy.
Looked up some videos on youtube also, and it seems like I should receive a message with instalation location before the download starts, but I never did. i didn’t even get the “Install Guild Wars 2” button on my screen, as I saw on the instalation video. Please help me . Any advice is good, paid some money for it so at least I want to get to try the game. Thanks in advance
P.S. Attached the screen- this is all I see…:(
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