Hi there,
This problem has been happening to me for the last 3-4 weeks now.
I have tried different ISP networks, rebooted computers, updated computers, dsl connections, LAN connections, cleared game caches, etc.
This problem is not on our side – I believe it is the CDN ANet is using to distribute the game updates.
For some reason, I am being pushed to a IP in Soeul, Korea to get the update from.
WHY?
I am in South Africa and we are in the EMEA region, falling under EU, or the very least NA. We are not part of ASIA at all.
These are the IPs I have seen us being connected to so far:
119.31.252.2
119.31.252.3
119.31.252.4
It is connecting on port 80.
The speed starts at 50kb/s and then drops to 0kb/s in a matter of a minute.
There are times it runs fast at 200-600kb/s, but then it slows down after it did a few files to 0kb/s again.
This to me is an indication that the CDN network for doing the game updates is not working properly.
It seems to me that the download handles lots of small files better than single large files, since these larger files just do not download at all.
If you stop / start the client the whole time, then the download will eventually complete – but this method is ridiculous!
It took me 4.5 hrs to update the game last night with this stop / start method.
UNACCEPTABLE!
I have also logged a support ticket for this last night and I am waiting to hear what they have to say – Request #422984 “Extremely SLOW game updating” created.
Image of the game client standing still – http://postimg.org/image/76hwlj5u9/
I at first though the problem might be with the Amazon EC2 platform Anet also uses to host their systems on, and have not discounted this yet…
Exactly the same is also happening to all my friends, on different networks, ISPs, computers, etc.
The common denominator here is Anet.
