Guild Wars 2

I have read all of the forums and put in a good amount of effort to learn as much as possible about this issue. I have done every in game resolution to trigger the reward and nothing has worked. I’m getting the hint that this may be a larger issue since the last 2 POI were added to LA. I submitted my ticket on 2/24/14 and have received the following message reply 24 hours later stating:

“We are aware of an issue causing players to not receive rewards properly and are working on a process to address these issues. Please be patient while we work through tickets as this may take some time. Rest assured that we’re working to get you taken care of”

I know what everyone is going through and I’m really sorry to all of you. This is certainly a very very, painful pill to swallow.

But lets all take a deep breath and finally breath a little and take a closer look at the reply I did get from them.

“We are aware of an issue”: Ok so they know that were not getting the goods here

“Working on a process to address these issues”: Ok so they are working on it

“working to get you taken care of”:
Ok this means we’re all going to get the reward right?

I would certainly assume this will be the case here based on this reply I got we just have to wait a little while longer and you will get your reward.

…Right Anet?