Not certain why I am seeing this; however, I have no access to the Gem Store or any other portions of the BLTP.
Also wondering why I am always directed to the en-gb sites when logging into my account or support. I cannot seem to reach US support. (My IP is Florida).
Not to lead you on a wild goose chase, but I would toss ArenaNet a support ticket to see what they have to say on the matter.
The only thing I could imagine changing is the localization of Windows (assuming you’re on a Windows machine) to English in the United States. It might be set to English in the UK. Other than that I’m not sure what else to recommend.
I honestly do not know why this might happen, but I suspect that someone active on the Technical Support Forum may know the answer to this. I will re-route this to that forum.
The “Invalid Authorization” message is a random bug that has been around for some time now. It will usually pop up for me if I transition between WvW and the pve worlds. When it occurs you have to log completely out of the game and the restart the client to gain the proper authorization. Going to character select will not fix it.
While in-game bot reports are the best way for us to address the issue of botting, several players have asked how to report areas that appear to host a lot of botters. This thread is intended to furnish a place for you to share that information.
If you would like to submit a report, please understand this is an possible bot area report system (not an individual botter report) and provide us with the following:
Map and Location: Map name and general spot on the map
World (aka server)
Date and time of day, plus timezone: 1:00 PM Pacific Time on January 8, 2013
Please do not provide:
Screenshots (which are a form of “name and shame” because they contain character names and could include innocent players)
Names of presumed botters
Please continue to report individual suspected bots via the in-game system.
We will scan through this thread and check out the areas that you are concerned about, but keep in mind that:
The process of bot reviews can take a while—sometimes we amass information over many days—and the process can involve a certain level of stealth.
Sometimes an area that is popular with botters is also popular with players, so we must use care in the actions we take.
This means you may not see the area you report completely scrubbed of bots in the short-term, as we review and assess the situation.
