Showing Posts For Doebeln.8670:

FAQ: Gem Store / BLTC / Trading Post

in Account & Technical Support

Posted by: Doebeln.8670

Doebeln.8670

I managed to buy gems, but never got them delivered. This was Sunday, I issued a ticket after half an hour, but still no reply from the support staff. And no gems either.

Bought 1600 gems for €20, PayPal, got receipts from both NCsoft and PayPal.

Ticket # 120902-009362

Thanks in advance

I’m quoting myself here, I just love to hear my own voice ^^

Well, Wednesday evening when I logged in my 1600 gems had finally arrived. I guess overseas delivery took some extra time. Immediately bought another bank slot and that worked just fine. Holding off further purchases until I see that fewer people have trouble with this.

Great game btw

FAQ: Gem Store / BLTC / Trading Post

in Account & Technical Support

Posted by: Doebeln.8670

Doebeln.8670

I managed to buy gems, but never got them delivered. This was Sunday, I issued a ticket after half an hour, but still no reply from the support staff. And no gems either.

Bought 1600 gems for €20, PayPal, got receipts from both NCsoft and PayPal.

Ticket # 120902-009362

Thanks in advance