Incident: 120831-020284
It’s been six days since I submitted a ticket for this issue. I appreciate that ANet is prioritizing the consumer who is careless enough to let their account get exploited, but to do so over consumers who are willing, and have been willing to throw real money at you is unheard of. Completely absurd, even. Come on, ANet.
Thursday, August 30th. I was able to complete a transaction for 4000 gems on the store, and upon promptly spending them on bag slots and more account bank space, went back to buy two more batches of 4000.
Card Authorization has consistently failed each subsequent time. PayPal, Visa, AMEX, Visa and AMEX gift cards… you name it. I even linked a gift card to PayPal to see if that would work. No luck.
I’m growing slightly irritated with the lack in bank space, as I’d love to get a good system set up first thing, but I can’t do that when I’m being hindered by full bags.
Otherwise, the game is gorgeous. As expected. Please don’t let this be the game-killer.