Incident: 120912-002912
I am missing 800 gems. Tried to purchase 2 additional character slots. First purchase did work fine. but after confirming the second purchase nothing signaled the additional character slot and i did not lose any gems. Later after relogging my 800 gems were missing and i did not receive the second character slot.
The purchases were done directly after each other but I did not hammer the purchase button, more like a 1 second delay between each click.