Showing Posts For Embyrstar.1207:

Mobile Authenticator Added - Hack?

in Account & Technical Support

Posted by: Embyrstar.1207

Embyrstar.1207

I purchased a second copy of the game on the January 24-25 sale and was fortunate to receive my game code without any difficulty. I set up my account, linked it to my original Guild Wars account at the same email address, and played without difficulty for the whole weekend. Hurrah!

Then, on Friday, January 30, I attempted to log in to my account and was unable to do so. I reset the password and attempted to log in again only to discover there was a mobile authenticator on the account. I immediately thought, “I’ve been hacked!” because I did not set up a mobile authenticator for that account. So, I also reset my email password.

First, I submitted ticket number 1208695. After following the few steps in the automated response email from Support that I had not already done, I still was unable to access my account. That email recommended I submit a second ticket, referencing the first ticket, which I did. I also confirmed with Google’s system that my email account has not been accessed anywhere but on my computer and quadruple scanned my system for malware. Nothing.

Now, five days later, I have no response from the support team and am still unable to access my account. I’m looking for two things: 1) confirmation that I was, in fact, hacked or that the authenticator was somehow added in error (highly unlikely); and 2) access to my account with my level 37 elementalist, my level 3 necro, and my level 3 ranger still available/restored.

If anyone has any thoughts about something I can do to try to fix the issue, I’d love the assistance as well. Thanks in advance…

Gw2 down?

in Account & Technical Support

Posted by: Embyrstar.1207

Embyrstar.1207

Experiencing this same issue @ 11:30 AM CDT.

Editing the command line didn’t affect it.

EDIT: Rebooted the computer and still couldn’t log in. 2-3 mins later, after changing nothing, am now logged in. We’ll see if the issue is recurring after lunch.

EDIT EDIT: 90 minutes after logging out @ 12:00 PM CDT, cannot log in again. Same symptoms.

(edited by Embyrstar.1207)

Has the F&F: Prelude event started yet?

in Guild Wars 2 Discussion

Posted by: Embyrstar.1207

Embyrstar.1207

I can’t seem to locate a herald (per the patch notes) or any other NPC who can tell me where to go to help the rumored fugitives from Diessa Plateau or Wayfarer Foothills. Does anyone know if that content has started yet?

Lost Shores Feedback Thread

in Guild Wars 2 Discussion

Posted by: Embyrstar.1207

Embyrstar.1207

I really, really liked the event and the concept of the event. Considering this is a trailblazing MMO doing a first-of-its-kind, one time event, I thought it went okay. Yeah, it was buggy, but I spent most of my weekend out and about and was still able to participate in most of the event.

My thought: you might consider “instancing” some of the larger events, like the final boss. You could do this with smaller overflow servers/segments/districts (i.e. GW1) of up to 25 or 50 people. That way you can control some of the lag issues and people who DC can be more easily slotted back into their original shard/district.

As an aside, let me just say, those of you who think you should get special treatment because you couldn’t play due to scheduling should try that logic on major film companies who do move premiers in exclusive locations. Or musicians/bands who hold one-time-only reunion concerts. Not everyone gets to experience everything in life. You were told several weeks ago that this event was happening. Next time, figure out how to make it fit your schedule.

To the Devs: I think this was a great place to start with your monthly world events. Build off this weekend’s event in the future and this game will be fun, vibrant, and successful for a long, long time.

OFFICIAL: Boss Picture thread

in The Lost Shores

Posted by: Embyrstar.1207

Embyrstar.1207

He tried to eat my face. I took his picture.

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