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Crashing in WvWvW map?

in Account & Technical Support

Posted by: ErnestC.8176

ErnestC.8176

i was playing WvWvW early this day.
While walking around, GW2 froze and quitted to desktop.
it happened few times.
I didnt encounter this kind of problem in other map besides WvWvW map.

my mac spec is listed below
Model Name: iMac
Model Identifier: iMac11,3
Processor Name: Intel Core i7
Processor Speed: 2.93 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 8 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: IM112.0057.B00
SMC Version (system): 1.59f2

IOS 10.8.2

(edited by ErnestC.8176)

My experience (Intel iMac 2011)

in Account & Technical Support

Posted by: ErnestC.8176

ErnestC.8176

they wont help you becuase you are using OS 10.6.8

GW2 Black screen problem solved.

in Account & Technical Support

Posted by: ErnestC.8176

ErnestC.8176

I used to have the blackscreen problem and I decided to delete everything inside
content> resources > transgaming >c_drive>GW2.
Then i replaced all the files from my Windows installation.
After all, I dont have the blackscreen issues anymore.
I am running OS10.6.8

Guild Wars 2 takes me to black screen.

in Account & Technical Support

Posted by: ErnestC.8176

ErnestC.8176

Model Name: iMac
Model Identifier: iMac11,3
Processor Name: Intel Core i7
Processor Speed: 2.93 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 8 GB
IOS 10.6.8

Guild Wars 2 takes me to black screen.

in Account & Technical Support

Posted by: ErnestC.8176

ErnestC.8176

After hitting the login button, i can click the play button.
the launcher shut down and a black window popped up.
It lasted for few second until an error occurred.
Exception: c0000005
A serious error has occurred that prevented the application from continuing. A report has been sent to ArenaNet to help determine the cause.
Then it closed down.
After running the first time with error, there is no more errors popping up and the black screen closed on itself.
I dont have my spec right now. but i am using OS 10.6.8

(edited by ErnestC.8176)

Guild Wars 2 takes me to black screen.

in Account & Technical Support

Posted by: ErnestC.8176

ErnestC.8176

I updated to mountain lion and it seems to working fine now. I was using snow leopard when I had the black screen and crashing problems.

Heard that mountain lion is not that great… still thinking if i should upgrade it or not

Guild Wars 2 takes me to black screen.

in Account & Technical Support

Posted by: ErnestC.8176

ErnestC.8176

Exception: c0000005
A serious error has occurred that prevented the application from continuing. A report has been sent to ArenaNet to help determine the cause.

THANK YOU!

in Account & Technical Support

Posted by: ErnestC.8176

ErnestC.8176

i signed in just to say thank you!