Guild Wars 2

All right, so after almost 6 days of waiting, I finally got an answer for my ticket – and it couldn’t be more disappointing:
Thank you for contacting the Guild Wars 2 Support Team regarding your World Completion rewards.

The “Been there. Done that.” title is intended to be awarded to a player when a single character on his or her account has visited every location required for World Complete. In your case, it appears that the title was awarded prematurely, and one or more required locations have not yet been visited.

To receive the rewards for fully exploring the world, please carefully review each map for missing Points of Interest, Skill Challenges, Renown Regions, and Waypoints with the single character with whom you are trying to finish the task. The most common areas that are missed are World vs. World maps, Chantry of Secrets, and the various city maps, such as Divinity’s Reach, Black Citadel, etc.

Once your selected character has visited every required area, you will receive the rewards.

Regards,

GM Jamie Green
Guild Wars 2 Support Team

Seriously? is that some kind of an already written and copy pasted comment?
This is the purest fact they are not doing anything about this issue, nor care about it.
This is how you treat your customers? Absolutely disappointing.

Please Gaile, it’s not a coincidence that suddenly one day (patch day, how surprising) a fairly large amount of players do not receive their reward.
Telling us to revisit the Holy Fixing all bugs Chantry of Secrets is really just… at least it looks like a way of telling us – you’re all wrong, no we are not responsible for your loss – at least that’s how I personally feel.
and honestly, the support really doesn’t do anything to even try and figure out if there might be a bug in their game.
Please try to understand something IS wrong and face it the right way.

It’s been almost 24 hours now, still no respond from support.

Feels a bit better to know I’m not alone in this.
And yeah I’m pretty convinced it has something to do with the patch.