Showing Posts For Firestorm.8605:

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: Firestorm.8605

Firestorm.8605

From what I’ve read, permabans are usually due to compromised accounts. I suggest filing a support ticket about if it you haven’t already.

I checked online and no one logged into my account but my self. Plus, as I had said already; it happened suspiciously literally milliseconds after I clicked a world in the WvW menu thing.

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: Firestorm.8605

Firestorm.8605

Hmm, that sucks at least mine says for “Inappropriate Language” but maybe it’s because mine’s just a suspension. Good luck though, there are people who have been waiting over a week to hear about getting their perma-bans resolved.

Yah, I honestly don’t think I did anything against the rules…. All I did was click a world in the world vs world browser then I got crashed to the desktop. Now, it keeps showing that message… I’ve spent so much on gems plus the cost of the game. I’m just frustrated I put so much of my real money into this game only to get a perma-ban. Not bashing this awesome game or anything, because this is the best game I have played… but when I put a lot of time and money in the game and get rewarded with an unjustly ban. I just can’t help but complain a little.

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: Firestorm.8605

Firestorm.8605

Nope just the footer error thing. Says this: “This account has been permanently banned for a violation of the User Agreement and/or Rules of Conduct.[[en.ERROR_ACCOUNT_BLOCK_PERMANENT_SUSPENSION_FOOTER]]” I really am frustrated because of this. Can an Admin please fix this?

en error in authentication_ACCOUNT_BLOCK_PERMANENT_SUSPENTION_FOOTER

in Account & Technical Support

Posted by: Firestorm.8605

Firestorm.8605

Same happeed here! Right after I tried entering WvW. It sucks I just got level 80 as well.

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: Firestorm.8605

Firestorm.8605

So as the topic title says, just 10 minutes ago we got booted from WvW for rematching went to Lions Arch, and ten minutes later I tried clicking on the Borlis Pass world and I got kicked from the game for no reason. It happened right when I clicked the world. Now I am getting a message saying I am permanently banned.

My ID is Firestorm.8605 and in game name is Virus. Please respond. My friend made a bug report in game with the details as well as he was witness.

FAQ: Gem Store / BLTC / Trading Post

in Account & Technical Support

Posted by: Firestorm.8605

Firestorm.8605

Reference:120830-000815

I purchased a dye pack from the gem store a week or so ago, and was surprised when I didn’t receive it in the mail. So I purchased it again, thinking I didn’t press confirm. And still no luck. So after the maintenance that same night I tried again thinking it would be better…. and guess what… still no luck… I’m really worried I wasted my gems/real life money. Please could you supply me with an answer regarding this issue? If phoning would be a better way to solve this issue what is the phone number I can reach support?

Update: I still haven’t received a response from Customer Service. And it has now gotten even worse. I can’t even receive ANY in game mail whatsoever. My main worry still lies with the fact I bought something with my money and still haven’t received what I paid for. Please may I get a response.

Reference: 120830-000815