Showing Posts For Flexe.9041:

I was banned

in Account & Technical Support

Posted by: Flexe.9041

Flexe.9041

I just don’t know why they don’t already have an auto log out timer on anyone AFK without movement function yet, maybe 20 minutes and poof your logged out.

They do. I think it’s around 30mins. I had to leave for a short while, and, came back just as it was telling me that I would be kicked if I didn’t resume active play.

In regards to my character name.

in Account & Technical Support

Posted by: Flexe.9041

Flexe.9041

If you had contacted them beforehand and expressed that you realise that your name may be offensive to some people and had indeed requested a name change, I can’t really see why they wouldn’t unban your account once they get around to dealing with your support ticket.

It would be abit harsh not to since you had already reconised and took steps to rectify the issue.

Fingers crossed for you!

Any compensation for the lost 3 days of headstart?

in Account & Technical Support

Posted by: Flexe.9041

Flexe.9041

there defenitly is a diffrence in cost!!!

Not officially there wasn’t.

From retailers it will differ from place to place, since they work off a recommended cost, and, sell it for a price they want to.

From an official sale perspective, the cost on https://buy.guildwars2.com/ has always been the same. I paid £50 a couple a days before launch, and, the prices on the above link still reflect that value (when copies are available).

Banned for unknown reason day five :(

in Account & Technical Support

Posted by: Flexe.9041

Flexe.9041

Chances are your account was hacked and banned for security.

Since you mentioned you have been waiting for 4 days for a response the best thing you can do right now is leave your 12 digit support number in this topic:

https://forum-en.gw2archive.eu/forum/support/account/Players-Awaiting-Help-merged

Then hope for a quick response!

Thanks A-Net for Holding People Accountable

in Account & Technical Support

Posted by: Flexe.9041

Flexe.9041

Amen.

Hopefully people will learn from mistakes. It’s such a breath of fresh air to be thanked for taking your time out to help someone and the general population being helpful and friendly.

Hopefully it will remain this way.