Showing Posts For Flux Pavilion.7125:
I honestly can’t believe how long it’s taking for a simple response. I haven’t even gotten an acknowledgement from Arena Net that my tickets even been looked at and it’s been well over a week now. I have been extremely patient on the matter but this is nothing less than poor customer service. I’m disappointed to say the least. Why not at least reply with a confirmation to the people who have submitted tickets acknowledging their issue so they don’t feel like their being left in the dark. A few days before a reply I understand but weeks is just outrageous.
(edited by Flux Pavilion.7125)
I’ve had the same issue for about a week now. I submitted a ticket a few days ago and still haven’t received a response. I’ve used both my credit card and my PayPal account to make recent purchases on the internet so I’m almost positive that it’s not on my end. Any help on this issue would be much appreciated as I know you have other pressing matters to tend to as well. Otherwise great game! I think you guys are doing a wonderful job :]!
[Incident: 120903-009904]
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