Showing Posts For Freelancer.3079:

Account Hacked, speeding up the process

in Account & Technical Support

Posted by: Freelancer.3079

Freelancer.3079

Well I was just wondering if there was anything else I can add to the case that might help them more. I’m just one sad panda because my fiance and I play this all the time together so that is gone until it is fixed. Sorry about the post

Account Hacked, speeding up the process

in Account & Technical Support

Posted by: Freelancer.3079

Freelancer.3079

My account was hacked from California this morning and I already submitted a ticket, cleaned my computer and re-enabled google authenticator along with the password change. Besides giving support my cd key initially in the ticket is there anyway to speed up the process or is it just one of those things that takes several days regardless?

Ticket: 131021-001298