Showing Posts For Gajeel.4578:
And now you know why people pay 15 a month for MMO’s .
Proper customer service.
I’m getting extremely fed up with your mess Arenanet.
Either restore everyones CE items, or dont do it at all.
i’d like the items that I paid for sometime this decennia please.
I do like how they sneakily added a warning into the mail that delivered the items. Dont be fooled, that warning wasnt always there.
This is good PR for your game guys. You’re gonna go places with service like this.
I cant imagine that it is very hard to just re-send the CE items to people that have a CE.
Apparantly Arenanet has a bigger issue with people receiving a second Tome/Chalice than with a horde of people that are angry about NOT GETTING WHAT THEY PAID FOR.
I’m in the same boat. My first moments in the game are now a bit hazy, but I really don’t recall reading a warning about deleting the pet and the guild xp scroll, etc. Please allow those to be reclaimed. It’s been an awful way to start my experience with this game, having shelled out an extra $20 for these items and having them vanish unused.
Thats because there isnt one. I Lost my Rytlock, and my Chalice/Tome.
There was no warning on the day of early access, and i’d be shocked if there was one now.
Poor service at its finest. Mess up; then blame the customer for not seeing the nonexistant warning.
There is also NO INDICATION that the CE items are one time only.
GG arenanet. I’d like my CE items, or a partial refund.
(edited by Gajeel.4578)