Showing Posts For Gallahad.9834:
Alex Cruz (Guild Wars 2 Support)
Jun 22, 15:50
Yes, if you purchase one of the expansion editions from buy.guildwars2.com and use the code to reactive your account, you will be able to start playing Guild Wars 2 immediately. The expansion would then be added to the account when it officially launches.
If you still want to proceed with the refund please provide the information requested.
Your Guild Wars 2 purchase Order Number provided in the receipt of the purchase(s)
The e-mail address you used when making the purchase
If a credit/debit card was used: the last four digits (only the last four, please) of the card
If PayPal® was used: the invoice ID from your PayPal® payment history
If online banking was used, please make sure that you are contacting us from the e-mail address used to make the purchase
Your billing address including your zip code or postal code
We look forward to your reply.
Regards,
Alex Cruz
Guild Wars 2 Support Team
http://help.guildwars2.com/
Looks like A Net is not wanting to lose their new players.
So with this new expansion it includes the core game as well as the expansion? So in other words i just paid $60 for GW2 when i could have gotten it AND the expansion for $50 if i had just waited? or is the expansion JUST the expansion and not include the core game?
Per Regina The expansion costs $50. The core game is included as a free gift to new players.
“Just paid $60” how recent is “just paid”
…I’m pretty sure core hasn’t cost $60 within the last year, could be wrong though…
Either way, looks like if you contact support they will refund you up to 30 days(and completely close your account, including the gw1 link of applied); at which point you can pre-purchase HoT, which includes core.Per arenanet/staff/knights, you would not be buying core at this point, but getting it included with your HoT purchase. It is very important to remember this fact, that core will be given to you, free of charge, valued at $0. Otherwise, you may get upset.
That sounds like semantic corporate mumbo jumbo-babble to me.
sigh
But it’s not corporate mumbo jumbo. If you’ve bought the expansion recently ask for a refund. If you haven’t bought it recently you’ve had time to play it and you’ve gotten money out of it.
I once bought a TV and six months later it was $100 less. Sure, but I was using it for six months.
Welcome to the real world.
That’s a poor comparison. This is more like getting a shelf, building up a china plate collection, and then after seeing a better deal on a shelf having to give up your entire collection just to get the same value that other people are getting.
Keep in mind that in order to receive refunds, people have to give up their current accounts entirely. If they worked hard over the past ~30 days, that could be a lot of effort gone entirely to waste simply because they were misled to believe that there wouldn’t be this better deal.
If they bought the kitten game 2 months ago and played so much with so many achi/gear/gold/whatever that they don’t want to refund it, but still feel like they want a refund cause they lost money.
No one can help them. You either get a refund but lose all your progress, with a new cheaper fresh account, or you keep the account but “lose” money. You can’t have it both ways.
I feel like keeping my account but still get the discount, it somehow proves my point doesn’kitten Because if you truly wan’t to save your account, you are saying that the money you put down was worth it, don’t you? If you truly played that much during those 2 months, that you don’t want a refund, it was worth it all along.
I think 30 days Guarantee seems legit, you bought it within 30 days of the HoT pricing announcement, you should get your money back, but you will lose your account (as you should) But atleast you will save some money. They do this exact thing in my business where i work.
Everything you just said is entirely irrelevant on the basis that people were deliberately misled to believe that they would have to purchase the standalone game first in order to access HoT. The fact that they didn’t announce this bundle deal ahead of time suggests that they either made a last-minute knee-jerk decision without thinking about the impact that it would have on new customers (more likely), or worse, they intentionally made efforts to con people into paying for the base game beforehand when they were planning on bundling the two together anyway (less likely). Either way, Anet’s reputation is being flushed down the drain.
This is exactly my point. HoT was the reason i purchased GW2 on june 10th, knowing it was coming soon and not knowing the price nor that it was going to include the core game. Had i known that i would have waited for the expansion to come out before purchasing the game.
How recently I bought Guild Wars is irrelevant in this regard. I’m debating if I want to purchase the expansion at all simply because it includes the main game and that adds to the price.
How recently GW2 was purchased is the entire POINT of this thread. BTW Digital deluxe version was $60 a week ago before they updated the shop on the website. Anyways Thanks for all the posts but this thread was not intended to start a debate on the price of the expansion, the price of the expansion is null and void unless they do not allow me to pre purchase HoT and refund my core game purchase i had bought on June 10th, while still allowing me to hold on to all my gold gear and experience i have worked for.
Try Number 2... New GW2 buyers get screwed?
in Guild Wars 2: Heart of Thorns
Posted by: Gallahad.9834
This is the second time ive posted this, lets see if it gets deleted again… So with this new expansion it includes the core game as well as the expansion? So in other words i just paid $60 for GW2 when i could have gotten it AND the expansion for $50 if i had just waited? or is the expansion JUST the expansion and not include the core game?
So with this new expansion it includes the core game as well as the expansion? So in other words i just paid $60 for GW2 when i could have gotten it AND the expansion for $50 if i had just waited? or is the expansion JUST the expansion and not include the core game?