Showing Posts For GardBhey.5980:
Thank you for that answer, at least we get a hint on what might have happened.
We will run that again tonite I guess and check what happens but if your theory is right she should now have unlocked all the fractal tiers so she should get the rewards she expects.
Hello,
A friend of mine with whom I’ve been running fractals a lot those days is facing a weird issue: we both run a lvl 39 fractal and we properly get the reward chest but when we both run a lvl 42 fractal then I’m the only one to get the reward chest, she doesn’t get hers.
She’s been facing that problem for a couple of weeks already and get depressed of spending so much time on fractal without being rewarded properly.
Her fractal lvl was 40 after the lvl 39 run and now she is lvl 41. Here’s the other standard information we should communicate.
-Server: Mer De Jade (FR)
-Map/location: Fractal of the mist
-Character info(level, race, profession): Level 80 sylvari ranger (lvl 41 fractal)
-How to reproduce issue: Totally random
+ A screenshot or video link: I’ll ask her to fill in another report the next time the problem occurs from the fractal and to take the appropriate screenshot though seeing nothing as the reward chest doesn’t appear won’t help I guess.
Kind regards.
NB: I guess I should mention it but we are running the whole fractal not just a last boss thing.