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Feedback: Guild Wars 2 Mac 64-Bit Client

in Account & Technical Support

Posted by: Giluil.2534

Giluil.2534

Since last updates the 64-bit client is crashing way more often (27-inch Late 2013 iMac here, with GeForce GTX 775M 2 GB and macOS Sierra 10.12.6).

The situation now is actually worst than with the 32-bit client. With it, I knew how to somewhat deal with crashes: lower the settings, crash is delayed. Raise the settings, crash is anticipated. Higher settings for exploration, lower settings for events, and with a bit of luck I could complete a Dragon’s Stand. Now with the 64-bit it’s just plain random, it happens after 5 minutes or after 1 hour, with settings untouched. Oh, and I’ve had the no-more-responding keyboard bug too (Italian layout here).

To be sincere, I don’t understand why after all these years of dealing with Mac client crashes you haven’t set up some mitigation strategies yet. E.g.: on sudden disconnection, please reserve the player’s spot in the map for 1 or 2 minutes. It would be enough to re-enter and find your event where you left it. Most of the times, after a crash I find myself on an empty map (with my previous map full) and all the work done is lost. Can you guess the frustration as it happens every time you play?

Cheers.

Feedback: Guild Wars 2 Mac 64-Bit Client

in Account & Technical Support

Posted by: Giluil.2534

Giluil.2534

Playing on two different Macs here:
- a 27" Late-2013 iMac 16 GB with GeForce GTX 775M 2GB on Sierra 10.12.5
- a 21.5" Mid-2011 iMac 12 GB with Radeon HD 6750M 512MB on Sierra 10.12.5

On the 27" the 64-bit client is waaay better than the 32-bit. Can finally finish a Dragon’s Stand with decent settings with no crashes and no stuttering. Man, how beautiful is this game!

On the 21.5" the 64-bit client for some reason consumes much more memory than on the 27" (the full 12 GB, where on the 27" consumes around 7 GB). This slows down the machine to a crawl, and the game stutters a lot, to the point of being unplayable. Paradoxically, the 32-bit client instead crashes much more rarely on this machine than on the 27".

Graphics glitches found so far are:
- Ghosting, as reported by other players.
- Some texture flickering.
- Most important, selection ring not visible (see attachment).

You have the most profound gratitude from me and my wife for this native port of the game. We play a lot, enjoy the game a lot, and all those crashes on the 32-bit client are a frequent source of frustration. I’m sure in no time the new client will make them history.

Thanks!

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Black Lion Trading company

in Account & Technical Support

Posted by: Giluil.2534

Giluil.2534

The procedure outlined by Sarah worked for me, now I can access all the trading post functionalities.

Thanks!