Showing Posts For Gizzmoquak.4518:

Hacked account - suspended for engaging in real-life money trading

in Account & Technical Support

Posted by: Gizzmoquak.4518

Gizzmoquak.4518

It’s just as you said MicDeath. I just got an email where I was needed to authorize a log-in attempt from:

Address: 123.186.201.246
City: Dandong
Region: 19
Country: CN

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: Gizzmoquak.4518

Gizzmoquak.4518

Thanks for letting us know! I’m having the EXACT same problem now with my account and I feel better having read that you were restored and could start play again soon after.

Hacked account - suspended for engaging in real-life money trading

in Account & Technical Support

Posted by: Gizzmoquak.4518

Gizzmoquak.4518

Hello and thanks for reading my post!

My account was recently terminated because of real-life money trading or something like that. I have of course not been involved in anything of the sort but I fear someone else might have who has hacked my account (I’ve been key logged before when playing other mmo-rpg). I spoke with a friend who plays on my server and he said I had been online without answering him the same day I noticed my account had been terminated.

I’ve been trying to get help through a ticket but several days have passed before I got a reply and then they just wanted more information. It’s frustrating not being able to play and I want to know what is going to happen to my account. Can this be fixed? Will I be able to start playing again? Must I create another account? Can I use my serial code?

I am still being kept in the dark and I would love some answers. Any help or information will be greatly appreciated.

Thank you,

Gizzmoquak

(edited by Gizzmoquak.4518)