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Yosemite Beta

in Account & Technical Support

Posted by: Gorillapaws.7482

Gorillapaws.7482

I’ve been having issues running GW2 OS X Beta on Yosemite. It seems others haven’t had those issues. The client launches but is invisible. I’ve trashed the library files and even tried to re-install, and the launcher isn’t rendering. The app icon appears in the dock, but the window is invisible. There is no way to reinstall at this time, since the launcher can’t download the client.

As others have said, use caution. You’re running beta software on a beta OS release—expect problems.

Client Launches But Doesn't Run

in Account & Technical Support

Posted by: Gorillapaws.7482

Gorillapaws.7482

I’m not too familiar with Yosemite yet – wish I could help you out. I had the first developer preview on my computer but unfortunately that really messed up my early 2011 MBP. I had to backup using Time Machine, but even then my hard drive was still messed up and I eventually got an SSD to replace it (part of the reason I can’t put Bootcamp on my computer). I’m guessing it has something to do with Yosemite, but that’s just me.

Thanks for the reply. It’s a beta OS running a beta client, so I’m not surprised there are issues. I posted for a few reasons:
1. to confirm the OP isn’t the only one having this issue (and he’s running Mavericks it seems).
2. to let people considering running Yosemite to be aware that it may cause major problems with their Mac Beta GW2 client.
3. to let Anet know there are possibly significant problems with their client on Yosemite. I realize they won’t officially support this operating system until it’s released, but it’s possible the new OS is exposing previously unknown bugs in the GW2 client. They should be testing on Yosemite (that’s the whole purpose of releasing OSes early to developers—so apps aren’t broken when the OS ships to the public).

I should add that I’m running EVE Online on this machine as well (not simultaneously) which is also a Cider port. EVE is currently running fine.

(edited by Gorillapaws.7482)

Client Launches But Doesn't Run

in Account & Technical Support

Posted by: Gorillapaws.7482

Gorillapaws.7482

I am having the same issue. I’ve been running OS X Yosemite Developer preview. It was working (still having regular crashes like everyone else) for a while on Maverics, and also for several weeks after installing the Yosemite Beta. One day when I launched the app, the launcher window would show but after clicking the play button the client would launch, but no window would appear. There was an invisible window being drawn because if you did a “show all windows” for the app, you could see blue highlight selection indicator around an invisible window.

I repaired permissions, used the repair GW2 command (from the Mac Beta troubleshooting guide on the forums) on the terminal, eventually trashed the GW2 files from the Library, and tried to re-install the client. Now I don’t even get the launcher window. It’ll launch, but the launch window is invisible and there are no useful menu items. It won’t download a new copy of the client (there’s no interface to tell it to do so). I think I’m SOL.

iMac (27-inch, Mid 2011)
3.1 GHz Intel Core i5
Memory: 8 GB 1333 MHz DDR3
Graphics: AMD Radeon HD 6970M 1024 MB