Guild Wars 2

Still no luck on that one machine I normally use for GW (and the only one running an up-to-date OS and not either an old OS or an unreleased version). I do have the launcher but it’s just plain black. I’ve trashed the entire application, application support, prefs, etc… and reinstalled from scratch with still the same issue: A black window, with the cursor changing where I’d expect fields, buttons and URLs though clicking doesn’t trigger anything… Since I deleted everything, I will keep that window for a while (I guess it is downloading stuff at the moment – seeing than the app itself is growing in disk space) but this is quite frustrating really…

For a number of reasons, I was running 10.10.2 for a while without any issue. It seems that today’s GW update did trigger something though. Black login window (though the cursor updates when on top of where the Login button or web links would be – clicking does nothing). I heard other reports that if left alone, it ends up working. So I’m now waiting…

Edit: I have another machine running an older version of the OS and it works after the update. Really looks like a combination of both the update of GW and the OS… I didn’t have the issue yesterday, already running the OS update, but I do have it today, after the GW update… But the same GW update works on an older OS… !@$!@$%^&%&^#

Edit2: Even after waiting several hours, still black screen. I will reinstall the entire thing today to see if that helps…

Edit3: A clean install of GW2 on a 3rd machine, running a higher version of the OS X (higher than 10.10.2, but I can’t specify it here) is working. My usual machine is still stuck on a black screen after several hours, using currently over 195% of the CPUs over 3 processes… While I’m personally unstuck pretty sure that not everyone can check on 4 different machines running 4 different OS versions…

KarateKid.5648:

Mystic.5934:

Judging by how quickly this post got replies, I’m gonna guess that it affects all macs.
So… I’m curious how a bug like this got past the mac testing phase of this patch.

Actually not all – there’s at least one post above that states a poster and her boyfriend use identical Macs and he doesn’t have the issue. My son’s machine’s the same as mine, and HE’s not having issues (or he’s blind, one of the two).

This is however much more widespread than most of the other issues. That said, while my first reaction was to blame their QA for missing such an issue, I can think of quite a few cases where they wouldn’t encounter the issue during testing, mostly because that might be related to server side issues, or a bad push to prod server of the patch files, etc…

Still, it would be nice to have some sort of planned ETA for a fix…

Just adding my +1 here. No issue for the past couple of months or so, crashing randomly now since the 3/18 update, without anything I can see that triggers it consistently. :/ It would be nice to have some sort of ETA for a fix (since they may have identified the issue…)

I’ve helped Eirian troubleshooting the issue today and based on one error she was getting, and a bit of googling, it appears that the fault may lie with Mumble (a voice chat software). Quitting Mumble before launching GW2 it seems that the launcher proceeded properly. I also use Mumble but always start it after I launched GW, so maybe there is something there. If you have Mumble or any SW launched that may interfere in any way (screen recording for example), it may be worth a try…