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Crashing in Bitter Harvest

in Bugs: Game, Forum, Website

Posted by: GrnShttrdLyte.9716

GrnShttrdLyte.9716

This just happened to me. Crashed right after we took down the first vine wall on the helix. We both sent the error reports that popped up immediately following the crash, too. I don’t think we are going to try again until this is fixed… :-/

Nvidia GeForce GTX 960M and Win 10

Connection Issues: July 11 and 12

in Account & Technical Support

Posted by: GrnShttrdLyte.9716

GrnShttrdLyte.9716

I cant login. There is only ,,connection error (s) detected .retrying..
But i have functional internet
Where is problem???

From Anet, via Reddit: “We’re aware of the issue and are looking into it.
I’ll update here as I get them.
Update 1: For those able to get in with the workaround, great. For those that are still unable to get in, we are actively troubleshooting the issue. Sorry for the inconvenience!
Update 2: Working on the issue with our service providers. Still no ETA.
Update 3: We believe we have solved the issue for most in NA and are still working on issues in other regions. ETA – Hopefully Soon.
Update 4: We believe the issue has been fixed, however due to some DNS servers taking longer to update than others, some may still be running into issues. Hopefully this is resolved for everyone soon.”

It all depends on how long it takes for your ISP to cycle. In the US, that can be anywhere from every 3 hours up to 24 hours. They can’t give you a timeframe because of this.

https://www.reddit.com/r/Guildwars2/comments/6mrwzh/connnections_errors_detected_problem/

(edited by GrnShttrdLyte.9716)

Connection Issues: July 11 and 12

in Account & Technical Support

Posted by: GrnShttrdLyte.9716

GrnShttrdLyte.9716

The first failed. The second showed the IP result, as it should.

Since your default DNS isn’t providing you with proper results, you should really switch.

See Google’s guide:

https://developers.google.com/speed/public-dns/docs/using

Since you only saw a white page though, your connection may have been refused. Here’s the direct link to an image to verify http://64.25.41.2/welcome.png. You’d need to do a little debugging for further information if you can’t see the image.

I can see the image, so there’s that… Thanks for the info. I will look into it

Connection Issues: July 11 and 12

in Account & Technical Support

Posted by: GrnShttrdLyte.9716

GrnShttrdLyte.9716

As stated its a DNS server thats taking some time to update. Simply wait for an hour (yes yes, we all have the patience of a demented goldfish) and try again.

It could take up to 24 hours and Windows itself may cache the old records for that long, which can be cleared using cmd.exe:
ipconfig /flushdns.

But why wait? Simply force it by using the -assetsrv command. You can lookup the IP yourself using cmd.exe and Google DNS:
nslookup assetcdn.101.arenanetworks.com 8.8.8.8

Is this somehow related now that Net neutrality boycot what most of largest operators and suppliers is doing today. They said that net connections may be very slow and doesn’t work equally, because they want to show how net will work if there is not net neutrality going on.

I saw reddit popup with net neutrality ads at around the same time as this started, so it could be, but highly unlikely as that would be a huge risk to screw over businesses by cutting their services. The original problem was that CloudFront couldn’t connect to ArenaNet’s servers for whatever reason. CloudFront itself was running fine, GW2’s origin server was fine and GW2’s other Amazon services were still up, so there was probably a configuration problem or an attack on the route between them. The fix they did was changing providers from CloudFront to CDNetworks, so something must have went wrong with CloudFront.

“This site can’t be reached

origincdn.101.arenanetworks.com’s server DNS address could not be found."

:-(

Search your start menu for and open cmd.exe. Enter the following:

nslookup origincdn.101.arenanetworks.com

It should either fail or show a IP result.

Do it again using Google’s DNS to compare:

nslookup origincdn.101.arenanetworks.com 8.8.8.8

The forums and that server are hosted in the same location, so either your DNS is wrong, or something is blocking you.

You could also visit the IP directly http://64.25.41.2/, which should show the IIS splash page.

The first failed. The second showed the IP result, as it should. Visiting the IP directly gave me a bright white screen with nothing on it. (Sorry to include your entire reply, I tried the cut it down and I cut too much, so I deleted and reposted leaving it all in)

Connection Issues: July 11 and 12

in Account & Technical Support

Posted by: GrnShttrdLyte.9716

GrnShttrdLyte.9716

I’m in NA and I have the same issue still. Futhermore, the assertsrv workaround didn’t work.

If you can access these forums, you can access the NA servers. You either did it wrong or have another issue, such as a firewall blocking it. You can verify your ability to access the asset servers by visiting http://origincdn.101.arenanetworks.com/, which should show “page not found” with a little info.

“This site can’t be reached

origincdn.101.arenanetworks.com’s server DNS address could not be found."

:-(

Connection Issues: July 11 and 12

in Account & Technical Support

Posted by: GrnShttrdLyte.9716

GrnShttrdLyte.9716

Still having issues logging in. (Norway) I tried the DNS flush, and it didn’t help, unfortunately. I am not willing to try anything else because I don’t want to mess something up with a temp fix.