Showing Posts For HLInvisible.4510:

Client Crashing

in Account & Technical Support

Posted by: HLInvisible.4510

HLInvisible.4510

After the latest patch, the crashes are back. Same error messages like before. I will report this to ANet, too.

Black Lion Trading company

in Account & Technical Support

Posted by: HLInvisible.4510

HLInvisible.4510

I can redo the workaround, it works then for one login … leave the game, come back and empty store window again … same over and over again. No fix at all.

We have retried this on 4 macs here: 2 iMAC late’13 and 2 MBPs early and late ’11 – all on 10.9.2. and they all react in the same way: works after workaround of Sarah and then its gone after relog.

Black Lion Trading company

in Account & Technical Support

Posted by: HLInvisible.4510

HLInvisible.4510

Hello,

We’re going to need to spend some more time on getting a patching resolution. As this could carry into the weekday, the team would like to give you an optional workaround.

1. Rename your existing application file to something other than “Guild Wars 2”.
2. Download a new “Guild Wars 2.dmg” from here:
http://cloudfront.guildwars2.com/client/branches/Gw2Setup.dmg
(or) from the account manager on guildwars2.com.
3. Open the file and install the application. This installation should fix the certificates issue you’ve been experiencing.
4. When the installer completes and the Guild Wars 2 client begins patching, close the application.
5. Delete the new “Guild Wars 2” application that the installer placed in your Applications folder.
6. Relaunch the original application that you renamed in step 1.
7. The application will patch to the latest version.

Thank you for your patience and see you in Tyria!
~Sarah

… the patch did not work, but this fixed it finally for me. thx to all !

… to sad, my reply was to fast :-( after relog about 1,5 hours ago the issue is the same as it used to be except that I can see the stores menu on the top, but no content will be loaded – empty store picture.
So no fix for me.
My security options are ok – cross checked that idea above; so I am still waiting on a real fix for this issue again.

… same with me stopped working again ! no store for me either now after relog.

Black Lion Trading company

in Account & Technical Support

Posted by: HLInvisible.4510

HLInvisible.4510

Hello,

We’re going to need to spend some more time on getting a patching resolution. As this could carry into the weekday, the team would like to give you an optional workaround.

Thank you, worked fine for me!

Client Crashing

in Account & Technical Support

Posted by: HLInvisible.4510

HLInvisible.4510

Yes, we have the same problem since latest patch…

Game crashes constantly after last patch.

in Account & Technical Support

Posted by: HLInvisible.4510

HLInvisible.4510

We have the same problem, both using a brand new imac. If we are just crafting or doing or daily quests, everything is fine. If we are part of a large group, like at the scarlet event or a temple in orr, the came crashes completely, sometines we even had a fatal error with a restart of the mac.

Additionally, we have graphic errors in the game. It starts with the chars around us, they look like diamonds, because the model- skins are like colored pixel. After some minutes, the map and some symbols in the inventory look the same, then the game crashes.

This is very sad, we are still full of hope, that ANet will fix this. We accepted small bugs in the Mac client, but with this errors, you cant really play the full game any more…