Showing Posts For Hadess.6074:

Password reset failed, or contact support.

in Account & Technical Support

Posted by: Hadess.6074

Hadess.6074

Hey,

Few days ago i changed my password due to that you banned me for worrng gold sell and its been sloved, today i wanted to log into my account but its says worng PASSWORD wich it was always the same…..when i try to press forget password and try to change it it says Password reset failed, please try again or contact support.

So Please Help me………….i cant keep this up i got banned for no reason then i get PAssword reset bug …..HELP for love off the god

#121224-002824

Unfair Permanent Ban Accused of Gold Selling

in Account & Technical Support

Posted by: Hadess.6074

Hadess.6074

@ Kain ….. Befor you Laughed read again, i did spend 300$ on gem shop over the last 4-5 months not on gold

and yes i got my account back ty to who ever support me

Unfair Permanent Ban Accused of Gold Selling

in Account & Technical Support

Posted by: Hadess.6074

Hadess.6074

Hey,

Over the Past 4 Months i have spend over 300$ on Gem Shop On the account i recived banned on, i was beta player and i never stoped playin gw2 since that day and just now i get Prem Banned off Gold Sell or w/e it was.

Please look into my account Xmas and New Year about to hit the door and i dont want to feel that way from ArenaNet

[Incident: 121222-000239]

Thank You


Hello,

I got this message on log in: Error Code: 45:6:3:2114

“Your GuildWars2 Account has been terminated for engaging in or assisting with gold or item sales for real-world money, which is a breach of the User Agreement and Rules of Conduct. This action is permanent”

I can confirm 100% that i have NOT participated in such activity.

The day before the ban, i sent 200g to my real life friends (“Sr Engineer” and “The Uncle” character names) to help them get the achievement of storing 200g. Then they sent me my 200g back on mail.

All i was doing was help them get the achievement, no real money was involved what-so-ever. They even sent me the gold back !

The other transaction with gold i made the same day was with my brother, he did the new Wintersday Dungeons, and sent me the gold he made by Mail. (this is the email associated with my brother’s account: E-Mail Removed )

There was NO real life money involved in any way, and i am NOT a gold farmer nor am i dealing with gold farmers.

I expect to get my account un-banned as soon as possible.

Thank you for cooperation and please understand my frustration for not being able to play the game today.