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Crashing, Yellow Cyan textures, errors

in Account & Technical Support

Posted by: HalcyonBrush.3087

HalcyonBrush.3087

Same issue for me. I just happen to have them isolated in Lion’s Arch. It’s already bad enough when crashing in Lion’s Arch without the cyan and yellow boxes…

Cyan to Yellow gradients on screen

in Account & Technical Support

Posted by: HalcyonBrush.3087

HalcyonBrush.3087

Actually HalcyonBrush, if you have an Nvidia card, chances are that Microsoft update is adversely messing up the normal Nvidia drivers, and I bet uninstalling GW2 and then reinstalling it will be a waste of time and cause needless throttling of your hard drive.

Before attempting that, you may want to view your installed updates (in the Windows 7 Start menu search box, type “View installed updates”) to see if you have the one I pointed out. It looks like you should be able to right-click it and select Uninstall to try to remove it (note that I haven’t tried this, since after doing a System Restore to get my system back to a good state, I told Windows to ignore the update and not install it in the first place). I hope this helps!

Thanks for the tip. I did notice a significant change in the number of game crashes after uninstalling the updates. Though, after hours of gameplay, I would encounter a crash. I noticed that the crash report window wouldn’t even show up. Just the default Windows 7 crash window giving me the option to close the program.

I found the core of the issue though. It’s Lion’s Arch. Outside of Lion’s Arch I crashed with just a frozen screen or black screen and even taking a screenshot of something. I crashed a total of 3 times outside of Lion’s Arch. Once I entered the overflow in Lion’s Arch, I crashed a total of 7 times all in one sitting of about 5 minutes. I encountered the cyan and yellow squares again, but they’ve invaded my cut scenes now! This is crazy… Now, I’ve got an issue that won’t let me progress with my story mode.

It’s definitely Lion’s Arch though. Does A-net have a method of verifying missing files or anything? Again, this all happened after the Lost Shores patch went live, so something fried during the patch for the Lion’s Arch map for my game.

Cyan to Yellow gradients on screen

in Account & Technical Support

Posted by: HalcyonBrush.3087

HalcyonBrush.3087

Thanks! I did uninstall the Windows updates and did a clean re-installation of the new drivers from the disk that came with my graphics card. The problem still persists. It shows that I am ‘out of memory’, though I have 4 GB of RAM.

Here’s the error message from the crash:


—> Crash <—
Out of Memory: arena=Default, cat=Root, allocBytes=8294448, arenaBytes=264147168, fallbackBytes=1193632, align=16 ,
App: Gw2.exe
Pid: 5176
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16100
When: 2012-11-25T09:57:31Z 2012-11-25T01:57:31-08:00
Uptime: 0 days 0:12:50
Flags: 0

Hope I find a resolve for this. Driving me nuts.

Cyan to Yellow gradients on screen

in Account & Technical Support

Posted by: HalcyonBrush.3087

HalcyonBrush.3087

Yep, I’m still crashing. Sometimes my preview screen would be missing my character before I crash. I’ve seen the Cyan square on the game menu as well.

I’m considering about uninstalling GW2 and then reinstalling it. That might solve the issue if it’s a patch file that haywired.

Cyan to Yellow gradients on screen

in Account & Technical Support

Posted by: HalcyonBrush.3087

HalcyonBrush.3087

I am having a similar issue. Just now the trading house consists of a big cyan square and a yellow square.

I have nvidia gt220 and just updated to latest beta drivers to see if the issue is fixed. Has started happening this weekend with the event.

Also I sometimes lose my cursor, it turns into a black square.

And the map seems to hide all the areas I’ve explored and go a lil hinky when zooming in and out.

Yep, yep! That’s what it is! Again, it’s something I don’t want to encounter. Seems like my computer is about to die every time I see that. I also get the black square replacing my mouse cursor as well!

Cyan to Yellow gradients on screen

in Account & Technical Support

Posted by: HalcyonBrush.3087

HalcyonBrush.3087

Hey Arenanet. I’ve got a major nuisance!

I recently upgraded my computer’s graphics card to a more recent one. Specifically, the Nvidia GeForce GTX 650 (Super-clocked) manufactured by EVGA. The game is graphically upgraded as I can play with mostly everything on high setting and shadows on ultra at that.

The issue is… I’ve been crashing a lot more lately ever since replacing my old graphics card. I’ve been crashing a lot more with the Lost Shores event going on in Lion’s Arch, but that is irrelevant.

I typically crash when pressing the map key and pulling out the map screen. The entire screen would be covered in equal square boxes with a high saturation blue and yellow gradient. Sometimes this occurs when I open the Hero tab. My character would be replaced with the same blue to yellow gradient boxes and soon after, crash. I can’t even get a screenshot, since it crashes too quickly.

Please help! It’s frustrating, but I know you guys can help me fix this! Thanks for the hard work!