Showing Posts For Harlem.4259:

FAQ: Gem Store / BLTC / Trading Post

in Account & Technical Support

Posted by: Harlem.4259

Harlem.4259

so late afternoon, purchase gems…then sometime in the evening I had to repurchase more gems however my credit card approval failed….as this is very fustrating and attempted to check if there was a spelling mistake which there was not…I am hoping that my card was not charged for the 10 times of attempting thinking it might have been a bug or something.

I understand frauds happen but thats where all the pertinent info including the fact that all mmo companys have access of what IP addresss transactions is used when logging into game and when purchases are made, so this whole crap of to avoid fraud is nonesense as all Arenanet has to do is check if said credit card is used on said customer ip address would be safe to say your the person owning it not a hacker or frauder….

But as always just another customer with an issue with purchasing gem and having a credit card failed though game had a record of my credit card information.

Please fix this bug issue…thanks