Guild Wars 2

I had this same issue for the past 4 days or so. Went down the entire checklist and nothing worked. However I did recall that my DNS was changed to the google public DNS a while back due to some connection issues. Now it would appear that the Google DNS is causing a problem. I removed it, and I was able to access again.

Check your DNS to make sure it’s set to auto or to a local one. It may help you as it did with me.

Take care.

I have the same issue. Already went down the check list, re-installed, router open, firewall down, AV dropped. All of Anet, GW2 access ports added to firewall, and AV program. Repair does not work. Diagnostic indicates nothing wrong. Yet, with two different systems I still can not gain access.

Deleted the entire game only to try to re-install again and get stuck at the downloading screen again.

Everything worked fine when I logged in this morning +7GMT, no issues no nothing. I come home from work, try to log in and I have this mess.

If One of my signets is picking this up, this must be something new. I’ve never picked anything up from an NPC. It blew my mind seeing that mess. It’s happened in Lions Arch as well. I don’t even have to be moving, just standing there, an NPC walks past with a condition and boom like sailor on shore leave in Bangkok, I catch something within seconds. lol

Screw it. It would seem that the developers are too busy with the next roll out to care about this one since they had from the first day it came out to fix it. A bit disappointed to say the least, but oh well.

Shiren.9532:

I received the first one called “Council Threat” telling me to go to Lion’s Arch and I did the quest there. When the next stage was available, I didn’t receive any mail. My mail box was full (it had 10/10). I did the next step any way (I went to the Living Story instance in Divinity’s Reach and saw the scene between Marjory and Logan) but once leaving the instance I didn’t receive any mail (my mail box was still full, this is when I realised it was full). Once I deleted my mail I still didn’t receive any mail. I have no idea what to do next with the living story and I am unable to repeat the first two instances to trigger the mail again.

If I read this correctly you have already spoken with Marjory and completed that part of the story at Divinity’s Reach. The mail may not have come due to it being at capacity, however don’t worry about that. You can head to Lions arch, go to speak with Kiel ( Lion Guard) near the dragon holoemitter ( Grand Piazza). That should allow you to enter the next phase of the story.

Be cautious when you go in and don’t come out until you have completed it, or you will not be able to get back in due to a bug that is preventing re-entry.

I hope this helps. Good luck in there.

H.

GHannes.6407:

Marjory may be detecting that you already have a tassi box in your inventory. If you destroy the tassi box in your inventory, re-enter the instance and speak with her, she will give you a new one and progress the event so that it can be completed.

I am glad that it is working for you, however the issue that most that I can see on Sorrows Furnace server is that if you exit or in my case crash during the first part, you will have one of three of the below issues.

1) Tassi box is no longer in inventory no matter how many checks and relogs you do.

or

2) During the crash or exit you did not lose the Tassi box and its in your inventory. You delete it and try to enter again, and are not given the option to re-enter.

or

3) Nothing happens at all and not a single NPC talks to you no matter what you do. and you still can not re-enter.

Bottom line.. the issue is Once you are out of the first event ( finished or not) you can not get back in. Clearing the Tassi box does not help in this case on Sorrows Furnace as I have seen.

I’m going to try to guest on another server to see if I am able to at least get back in, I am not even sure its possible, but worth a shot if this issue is not being looked into and so many will not be able to complete all events. I know it may not mean much, however to a person who wants everything completed it would drive them mad.

Update** Changing servers is useless, same issue. You can not re-enter the event., and doing as the lion guard says to continue the investigation does not work either.

While running around in Gendarran Fields doing the “heart” event, I was standing near the Seraph that you give the care packages to when I was about to leave to continue doing the other things there, I was given a 12 hour cripple condition that stated it was given by a “Demoralized Seraph”. I was able to get rid of the condition, however is this a bug or something new that I am not aware of?

This happened in Lions Arch as well while walking in the Grand Piazza heading to traders waypoint.

Server: Sorrows Furnace (US)
Time: 12:42pm Server time.
Location: Ascalon Settlement , Lions Arch ( Grand Piazza)

Rachael Augg.2379:

Hello everyone, I am attempting to reproduce the issue and would like to get some more information if you can/applicable to your experience.

1. Did you have fast ground targeting box checked under options? (F11)
This makes any AoE spells land directly at your feet/location instead of giving the radial that can place the spell at another location within range. If you have that option checked, you would need to be almost directly atop the NPC you wanted to use it on.

2. Did you receive a tassi box and the event UI (upper right corner) updated?
Upon receipt of the box, the event UI would display text to use the kit on the specified NPCs.

3. When you have the tassi box equipped, are you using the #1 skill to bring up the radial for targeting the NPC’s that will prompt the conversation to progress the story? If you use just the [F] Key, that will only bring up a generic conversation and not progress the event.

4. If the event UI updated after receiving the Tassi box, when you scanned the characters did the event UI update again to cross their names off the list?

5. Before you left, was the event UI updated and had you speak with Kiel to end/complete and you received rewards?

6. If you left earlier before the event completed and were able to get back in, did you destroy the tassi box from your inventory to receive a new one that would progress the event and allow the scanned representatives to relay their conversations about the events that happened?

Reply:
1: Negative, the kits worked fine while trying to eliminate the ones standing on the stage area.

2: Yes, once the kit was given the event changed telling me which of the members there to scan. This went off without a hitch.

3: Correct, this was done. I was able to clear all conversations/scans without any issues.

4: Yes, names were crossed off as they were scanned.

5: Negative, After completing the first part of getting the kit and scanning the people there, I was booted (crashed) from the event. The event never completed.

6: After crashing out of the event, I attempted to re-enter where I was stopped by the lion guard at the front telling me to go look for the missing members. However the story line itself did not progress. I could not restart the event or proceed. I deleted the Kit and attempted to re-enter the event, however the same thing occurs, the lion guard tells me to go find the other three and does not allow anyone back into the event.

If you try to re-create this, go to Sorrows Furnace server (US) which is where I am, however I think that it is doing this kind of thing on most other servers as well.

Ok same issue here. I went into the event, got the kit started scanning people in there with the marker above their heads. Was booted out of the event. Tried to go back in, and I can not. Assuming that I had to restart from D. Reach I returned there spoke with Marjory, she sends me back to Lions arch where again, I am unable to enter the event again. When I check my inventory, there is no kit there when it was just before being booted. Thinking that something was wrong, I entered the event with my second account, I was not booted on this account and after scanning and talking with everyone, I was awarded as it should have been. How do we get back into the event if it was never completed?