Showing Posts For Hucksteel.4086:
Wow, that seems pretty absurd… How can a game so good, have such horrible cs?
I had to just call my bank, they won’t do anything otherwise.
So the only way is to go through my bank then? Right on, thanks – makes it easy.
It matters who caught them because it means the organization cares enough to spot check itself, and correct it’s own errors.
But I could care less about the BBB’s standing. What matters to me is that earlier in this post an employee of Arenanet said they have an outstanding accreditation from an organization – when they actually do not.
That’s what is bothering me.
“. They have AAA+ rating with the BBB and that isent given lightly let me tell you……”
Link to rating please.
For buying the game.
This is my friends account, my account is gone, someone changed the email, I didn’t even get to choose if I wanted to change it, its was just gone, while I was asleep, now I can’t do anything.
Same thing happened to me, and another friend of mine. Know dat feel Leurts. Just want my money back so I can take it over to Borderlands 2 or Torchlight 2 now…
Read what I write please, not just what you want to see. And YOU should read the 2010 scandal – because guess who CAUGHT the BBB….Themselves – because it was an internal investigation (A Message from the President of CBBB November 18, 2010.)
But that wasn’t the point of this “account issues” post. I just want my money back, and to know why this employee is referencing BBB as someone who they are accredited through, when the folks at BBB have no idea what the heck I’m talking about when I have them look up Arenanet or NCSoft.
and please don’t change the thread to “Resolved” when clearly nothing has been resolved… I know that’s the methodology that’s been taken so far behind the tickets – but lets not do that in the forums, eh?
…we have an A+ rating with the BBB. It does not get any higher. I’m very proud of our stature with such an excellent organization. I respect the BBB very much, and I think it’s important to use them only for situations that are truly needful of their involvement…
Link to your BBB page please since I couldn’t find it, and neither could the person I spoke to over the phone
Just trying to see if there is a way to get a refund without calling my bank and doing it through them. Tried searching the forums, but mainly just found people who were really upset or trolls…I’m just looking to get my money back since I’m unable to play the game, and didn’t want to call my bank up if I didn’t have to. Thanks.
Pretty awful security, stacked with horrendous customer service. If only the game sucked, it would be easier to take – lol
http://www.bbb.org/western-washington/business-reviews/computer-software-publishers-and-developers/arenanet-in-bellevue-wa-22017235 – A+ but with 14 filed complaints, and it isn’t listed as being BBB accredited. I also called the number listed at BBB and they couldn’t find a registered listing for Arenanet or NC Soft…
I just want my money back at this point is all, not my account.