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Black Lion Trading Company down for us in SEA

in Bugs: Game, Forum, Website

Posted by: IgioftheNorth.1056

IgioftheNorth.1056

As a quick test, you seem to be failing to load the initial script, so try opening it in Internet Explorer or Edge on Windows 10:

https://static.staticwars.com/mithril/0.2.4/mithril-min.js

You should see “Mithril v0.2.4” near the top and “mithril.min.js.map” at the end. If you’re prompted to download the file, simply do so and open it with notepad.

If that was the problem, close GW2, delete your cache, and open notepad as an administrator. In notepad, open the file “C:\Windows\System32\drivers\etc\hosts”. At the end of the file, append a new line and enter:

13.32.202.156 static.staticwars.com

Save it. Open a command prompt (cmd.exe) and enter the following to force an update:

ping static.staticwars.com

It should show the IP 13.32.202.156. Now test it in-game. This isn’t something you’d want to do permanently of course, and that IP will eventually change.

At first I got confused on how to do this, but it finally did work! Thanks!

I can finally sell elder wood again ;_:

how??? im confused also.

Black Lion Trading Company down for us in SEA

in Bugs: Game, Forum, Website

Posted by: IgioftheNorth.1056

IgioftheNorth.1056

I solved this problem by using a VPN to connect once to the game and TP. After disabling the VPN I am able to use the TP again.

What vpn? And from where did u connect ur vpn?

Black Lion Trading Company down for us in SEA

in Bugs: Game, Forum, Website

Posted by: IgioftheNorth.1056

IgioftheNorth.1056

I’m not touching any settings from my computer because it is working properly BEFORE the recent patch and it’s not just me, it’s the whole SEA we’re talking about here. Any ANet employee wants to respond regarding this?

Black Lion Trading Company down for us in SEA

in Bugs: Game, Forum, Website

Posted by: IgioftheNorth.1056

IgioftheNorth.1056

I can open those urls, its just the names of the devs what about it?

To clarify, the test was to see if you could access the URLs, and you needed to access all of them. static.staticwars.com is the one you seem to be having trouble with, considering your screenshots.

As a quick test, you seem to be failing to load the initial script, so try opening it in Internet Explorer or Edge on Windows 10:

https://static.staticwars.com/mithril/0.2.4/mithril-min.js

You should see “Mithril v0.2.4” near the top and “mithril.min.js.map” at the end. If you’re prompted to download the file, simply do so and open it with notepad.

If that was the problem, close GW2, delete your cache, and open notepad as an administrator. In notepad, open the file “C:\Windows\System32\drivers\etc\hosts”. At the end of the file, append a new line and enter:

13.32.202.156 static.staticwars.com

Save it. Open a command prompt (cmd.exe) and enter the following to force an update:

ping static.staticwars.com

It should show the IP 13.32.202.156. Now test it in-game. This isn’t something you’d want to do permanently of course, and that IP will eventually change.

If you couldn’t and still can’t access the above URL however, but could access the 404 mystery page, someone is censoring your connection.

what we need is a fix from ANet.

This isn’t a bug. If you want a dumbed down response, it’s a problem with your ISP. Contact support.

Like i said, all of SEA players with different ISP have this problem not just me and i can open those URLs fine and we’re playing since 3day headstart weve just got this problem now and it all just begun with the recent update.

(edited by IgioftheNorth.1056)

Black Lion Trading Company down for us in SEA

in Bugs: Game, Forum, Website

Posted by: IgioftheNorth.1056

IgioftheNorth.1056

Why not Firefox? All those links work.

Firefox has its own certificate and DNS rules, so it’s not a great choice to test stuff like this, whereas IE is using the default. Chrome is the best choice in this case however, since it and the in-game browser are based on the same core.

They’re using a CDN, so different areas around the world are going to be using different servers, which is the problem. One of those servers is not accessible. If you knew which one, you could simply edit the hosts file.

simply edit the host file? sorry but we’re just a casual gamers who doesn’t have knowledge on that, what we need is a fix from ANet.

Black Lion Trading Company down for us in SEA

in Bugs: Game, Forum, Website

Posted by: IgioftheNorth.1056

IgioftheNorth.1056

the whole SEA got the same problem so maybe it must have to do with the recent update.

The BLTC is just a website rendered within the game. Judging by the above screenshots, one of the servers can’t be reached.

Here’s a sample to see if you can access it (don’t use Firefox):
https://tradingpost-dfw-live.ncplatform.net/humans.txt (devs)
https://2tradingpost.staticwars.com/humans.txt (devs)
https://services.staticwars.com/gw2/img/content/21c04332_splash.jpg (banner)
https://static.staticwars.com/ (404)

I can open those urls, its just the names of the devs what about it?

We still experiencing this problem, anyone from anet wants to help? that would be great.

Black Lion Trading Company down for us in SEA

in Bugs: Game, Forum, Website

Posted by: IgioftheNorth.1056

IgioftheNorth.1056

use ipconfig/flushdns on cmd, worked for me.

i did it and nothing has changed still not working for us in SEA. i dont know why.

Try using Google’s DNS. One of their CDNs probably changed IPs, which can take 24+ hours to propagate to slower DNS providers.

Also delete all gw2cache-* folders located under %temp%, in case it cached a bad response.

already done with the gw2cache delete stuff still no luck bro but thank you. its not that im the only one with the problem, the whole SEA got the same problem so maybe it must have to do with the recent update.

(edited by IgioftheNorth.1056)

Black Lion Trading Company down for us in SEA

in Bugs: Game, Forum, Website

Posted by: IgioftheNorth.1056

IgioftheNorth.1056

use ipconfig/flushdns on cmd, worked for me.

i did it and nothing has changed still not working for us in SEA. i dont know why.

Black Lion Trading Company down for us in SEA

in Bugs: Game, Forum, Website

Posted by: IgioftheNorth.1056

IgioftheNorth.1056

and the website looks like this, is this normal? help please

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Black Lion Trading Company down for us in SEA

in Bugs: Game, Forum, Website

Posted by: IgioftheNorth.1056

IgioftheNorth.1056

You can try clearing the GW2 cache; instructions found in the Knowledge Base accessed via the ‘Support’ link above/below and ‘Search – Troubleshoot Trading Post’.

Good luck.

i already did that also didnt solve my problem. thanks bro

Black Lion Trading Company down for us in SEA

in Bugs: Game, Forum, Website

Posted by: IgioftheNorth.1056

IgioftheNorth.1056

i tried closing the game and reopen several times already nothing has changed, tried also running it as an administrator still nothing, tried deleting cache stuff and all but still it doesnt load. please help. All of my friends in SEA has the same problem, black lion trading company is not working for us, Gem store/currencyexchange/TP are not loading while i’ve asked some friends from EU/US and tp is working fine for them.
We got this problem after the recent patch.

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(edited by IgioftheNorth.1056)