Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Imperius.6821
in Account & Technical Support
Posted by: Imperius.6821
Reference # 121018-000460
EIGHT DAYS NO REPLY. Even though i submitted a previous ticket that HAD SOLUTIONS. I was replied and delayed with a standard template. Credit Card Rejected cant buy gems. Its the ANTI FRAUD SYSTEM you have in place that is blocking my account. NO PROBLEMS on my end. This is the SECOND TIME i’m requesting my account to be unblocked. First time it took 5 days. Sure you guys want to put in place a Anti-Fraud System. BUT YOUR SUPPORT IS NOT ON PAR. It simply cant keep up with the people requesting their account to be unblocked. Take a look at the merged Gem stores question/issues. I want to be unblocked before the halloween event is over
Incident No. 120930-002235
Probably hit the gem purchase limit by your ‘anti fraud’ system. My card is fine.
Please give me 24hrs/48hrs buy period thanks.
Used to have this NPC there where we have to protect her. But she is missing after today. Not sure if bug or intentional removal.
in Account & Technical Support
Posted by: Imperius.6821
I did all the solutions suggested
1. Reinstall client multiple times
2. Disable firewall
3. Disable antivirus
4. Update gfx driver
5. Run game as admin
and i still have that orange loading circle on ALL TABS. nothing shows up. My entire GW2 experience is kittened because of this. I cant trade, cant buy gems. Seriously need a solution
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