Guild Wars 2

I just received a reply stating that they had put in place a procedure to link a GW2 account to another GW1 account in case of error.
But hang yourself on the information requested, I hope you have kept all the emails / invoices etc ….
For those who bought GW1 7 years ago, it looks really hard, because, well, credit cards, one day it expires …

No, this solution doesn’t work for a lot of us

24 days and my problem is still not resolved : #120825-022130

Arenanet, are you kidding ?

20 days, still no answer : 120825-022130
Problem not solved

Can we have an answer ? ETA ?

Can a community manager give us an ETA about our problem ???

I opened my ticket on August 25 and my problem is still not resolved
120825-022130

I opened my ticket on August 25 and my problem is still not resolved
120825-022130

My patience has limits

lucky guy …

ok for the priority about the hacked account, but what about tickets for karma exploit. I think there’s a lot of request to cancel the permaban after this exploit, and those tickets have a better priority than our request … not really fair …

Huxly.3548:

Hi, I have the same issue that others are reporting. Ticket # 120831-013039

HoM show 0 points in game. In my account tab it says my GW1 account is linked successfully, however when i attempt to login to GW1 with my GW2 creds i get an error that my info is not correct (not a password or username error). I can log into GW1 with my @ncsoft account and password fine, but still no HoM in GW2. Manually got the portal stone and all that stuff, still no luck

Same thing here, that i haven’t wrote in my first post.
The account page say that my accounts are linked and that i can login GW1 with my GW2 email.
but it doesn’t work, i can login in GW1 only with my @ncsoft ident

Cheiron the Centaur.1829:

For anyone who has successfully linked their accounts but didn’t receive their HoM items in GW2 (ie if you have 0 points in the Hero tab/Achievements/Hall of Monuments section), try this (it worked for several people, though obviously not for everyone):

- Start Guild Wars 1
- Log in with your main character (the one who got most of the HoM achievements)
- Log out again
- Start Guild Wars 2
- Check to see if your Hero/Achievements/Hall of Monuments section now displays any points.

this solution is known since the first day, and is not a solution for a lot of us

I have the same problem.
I have linked my GW1 account to my GW2 account (27th April)
When i talk to Kimmes, nothing append, no HOM rewards
Ticket 120825-022130 made the 25th August, and nothing append.

Ok this problem is not really important BUT
This linking problem has another effect. I have reserved character name in GW1 that i can’t use in GW2. The game say that the name is reserved my someone else …

So i have reserved a name to be able to use it in GW2, and i can’t, and that’s a problem !

ok there is a lot of hack/bug exploit/ban problem, but i think nobody works on our problem